Deposit Operations Service Manager
Resume:
Deborah Baldwin
*********@*******.*** • ** East Pine Circle, Ringgold, GA 30736• 706-***-****
SUMMARY
Deposit Operations Manager with solid leadership skills, dependability for achieving objectives and goals, and hands on managerial style with
team members to provide quality service to our clients both inside and outside the workplace.
HIGHLIGHTS
Reliable Outstanding Customer Service
• •
Energetic Multitasking
• •
People Oriented Basic Accounting Skills and Knowledge
• •
Sound Judgment
•
EDUCATION
Rossville High School
1970 High School Diploma Business
I completed the ACH Preparation to receive my AAP Certificate
EXPERIENCE
CONERSTONE COMMUNITY BANK / SMART BANK
CHATTANOOGA, TN / PIEGON FORGE, TN
Cornerstone Community Bank bought The Bank of East Ridge in 1998 and Cornerstone Community Bank merged with
Smart Bank in 2016.
DEPOSIT OPERATIONS MANAGER (2005 – 2016)
Responsible for managing the following areas internally to ensure work was processed in an accurate and timely manner: Proof Department,
Wire Department, Returns and Chargeback Items, and ACH Files.
CONERSTONE COMMUNITY BANK / SMART BANK
CHATTANOOGA, TN / PIEGON FORGE, TN
DEPOSIT OPERATIONS (2000 – 2016)
Processed proof work and balanced branch capture through the V Soft system
•
Processed return items and chargeback items for the bank through the Horizon System
•
Processed wires through Wire pro
•
Processed subpoenas received from any court, government agency, or attorney
•
Processed Levies from IRS, Tennessee Department of revenue or any government agency
•
Processed ACH and Debit Card Disputes upon customer request
•
Check Adjustments and Customer Errors
•
Assisted with teller POD Outages
•
Monitored the balance at the Federal Reserve and Loomis
•
CONERSTONE COMMUNITY BANK CHATTANOOGA, TN
LOAN SERVICING CLERK (1998 – 2000)
Monitored property insurance
•
Deborah Baldwin
• • •
Set up Loan Files
•
THE BANK of EAST RIDGE CHATTANOOGA, TN
PROCESSED TELLER (1992 – 1998)
Continuous running and maintenance on a multi pocket proof machine
•
SKILLS
Knowledgeable in Microsoft (Word, Excel and Outlook), Fedline Advantage, Wire Pro and E Wire
•
Contact this candidate