Samantha N Rogers

** ****** **, ********, ** ****0

270-***-**** (Cell)

acyfy5@r.postjobfree.com

Summary

I have 6 years of experience with the public, including cashier experience as well as retail sales experience. I began

working as a part-time, summer-only employee at Roses. I then moved on to work at John O's BP, which is a

convenience store/gas station.

I began employment with Furniture Liquidators in March of 2014, with no sales experience at all. I very quickly learned

the merchandise and

DOS computer system and learned how to effectively approach and re-approach customers who were shopping around.

Shortly after, in September of 2014, I was promoted to Floor Manager. Some responsibilities included: Managing other

sales staff in absence of Store Manager, handling customer service issues and directing calls to service department,

making sure I was able to process payments, run credit applications for finance companies, and keep floor merchandise

orderly and properly tagged with pricing.

In June of 2016, I was again promoted, this time to the Store Manager. As the store manager, my responsibilities were

considerably the same, although I was then responsible for making sure staff was on time, taking care of any disciplinary

action(s), making out the work schedule, and making sure I attended any and all manager meetings practically every

Tuesday morning in Fairdale, KY, to learn about any upcoming high-impact sales.

Skills and experiences include: Cash handling. Management. Time Urgency. Purchase Order Inquiries. Follow-up

delivery calls to customers. Finance questions/options.

Experience

Store Manager

Mar. 2014 - Dec. 2016

Furniture Liquidators, Radcliff, KY

Directed sales activities.

Assigned and supervised sales staff work.

Resolved customer complaints regarding sales and service.

Oversaw sales managers at the local level.

Oversaw sales staff at the local level.

Directed personnel duties such as disciplinary action, interviewing, training, supervising, evaluating.

Prepared budgets and approved budget expenditures.

Advised and conferred with potential customers, current customers.

Met regularly with individual staff members to ensure good communication.

d

Cashier

June 2011 - Sept. 2012

John O's BP, Elizabethtown, KY

Took payment from customers.

Scanned items to ring up prices.

Punched in codes for items without barcodes.

Used debit/credit card machines.

Accepted and processed checks.

Validated checks.

Got signatures from customers using debit cards.

Assisted other cashiers with difficult customers.

Handled cash and made correct change.

Gave receipts.

Refunded customers for returned items.

Greeted customers.

Knowledge sets include Cash registers.

d

Cashier

May 2007 - Aug. 2007

Roses, INC., Elizabethtown, KY

Took payment from customers.

Paid out change and cash back orders.

Scanned items to ring up prices.

Scanned all items so that bill was correct.

Accepted and processed checks.

Validated checks.

Handled cash and made correct change.

Gave receipts.

Refunded customers for returned items.

Gave store credit for returned items.

Counted money in cash drawer at the beginning of each shift.

Greeted customers.

Knowledge sets include Cash registers.

d

Skills

Cash Management, Computerized Inventory Management, Credit Card Batching, Credit/debit Card Processing,

Customer Complaint Resolution, Customer Order Tracking, Daily Cash Management, Dos 5.0, Finance, Finance Charge

Posting, Finance/credit Assistance Program Improvement, Inventory Management, Issuing Store Credit, Management

Training, Month-end Close Processes, Multi-line Telephones, Order Status Follow-up, Process Engineering, Sales

Management, Scheduling, Staff Supervision

Languages

English

Education

Central Hardin High School

2010

Professional Development

I have not had many different jobs/careers in the years that I have been working. All my jobs have been in retail, dealing

with the public as #1 priority. At my first job I was learning a lot of responsibility, as far as making sure I was on time,

wearing appropriate work attire, and handling finances daily. I had first trained as a cashier, and was also responsible for

straightening the department that was assigned to me daily. I developed from a shy, unknowing teen, to a responsible

store manager at a wonderful family-owned company. I grew in many ways, such as becoming more responsible, being

able to mentor and train other staff members, taking advice and learning how to better myself as a manager, and learning

how to react in certain scenarios or situations.

Personal

I have a very strong work ethic, and very headstrong. I am passionate about my career goals and wish to continue down

the same path to success I was once on. I have three wonderful girls, which is where all my drive comes from. As a

single mother, I strive to be the best I can be, to be a great role model for them, and show them that anything is possible

if you set your mind to it and work hard!

Contact this candidate