Richard William Shaffett 225-***-**** acyfxz@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over 5 years of QA experience in all phases of life cycle, including requirements

gathering, risk analysis, project planning, scheduling, testing, defect tracking,

management, and reporting.

Adept at using both manual and automated testing tools to troubleshoot systems,

integration, user acceptance, positive and negative, functionality, object, and

regression testing.

Develop test cases, device interface specications, and device specication

documents.

Liaise with developers, project leads, and QA testers in application design and

document reviews.

Develop detailed business user requirements, system documentation, workow

procedures and data testing of the processes

Superior analytical, troubleshooting, communication and presentation skill.

Novice knowledge of coding and implementation of Objective-C, PHP, JavaScript,

and, HTML.

Knowledge and implementation of MySQL, SQL script creation and execution.

Analyze data and make decisions and recommendations based on our business

needs

TRAINING

iOS App Development Bootcamp from LSU (2013, 2014)

Certicates from LSU: Technical Writing for Busy Professionals & MS Access

TECHNICAL SKILLS

Xcode, iTunes, Android SDK Suite, DevTrack, DevTest, JIRA, HockeyApp

Testing Tools:

iOS, Android, Windows Mobile, Mac OS X, Windows XP/Vista/7/8, Xbox

Platforms: 360/One, PS3/4, Web

Microsoft Office Suite, AppleScript Editor, Automator, Perforce, MySQL

Software: Workbench, MS SQL

Languages: Objective-C, SQL, MySQL, JavaScript, HTML, PHP

PROFESSIONAL EXPERIENCE

Nestl Health Science - Pamlab, Inc., Mandeville, LA 2016-2017

Application Analyst

Develop detailed business user requirements, system documentation, workow

procedures and data testing of the processes

Analyze business and system requirements, mange development of specications

to create and execute detailed test plans, and verify bug xes.

Ensure employees of business understand the correct workows of the in house

CRM system via training document creation.

Congure test environment and create strategy for product development. Schedule

manual tests. Approve results, documentation, and tracking systems updates.

Find ways to improve current process or creating new business processes.

Design and produce reports to satisfy client requests with SQL or Excel.

Deliver meetings on reports to partners and company stakeholders.

Use Jira for repository, reporting and tracking bugs, and providing updates on

resolved bugs.

Electronic Arts, Baton Rouge, LA 2013-2016

Mobile QA Analyst II

Analyze business and system requirements, mange development of specications to

create and execute detailed test plans, and verify bug xes.

Oversee mobile department needs and collaborate with other Analyst as well as

offsite Analyst.

Congure test environment and create strategy for product development and

certication. Assure test data, schedule automated/manual tests. Approve results

documentation and tracking systems updates.

Supervise QA Testers and ensure that they have the knowledge plus tools to

effectively test their assigned title.

Manage script creation both manual/automated testing.

Use DevTrack/JIRA for repository, reporting and tracking bugs, and providing

updates on resolved bugs.

Projects: The Simpsons: Tapped Out, NFS: Shift, Monopoly, UFC Mobile, Pets

ProUnlimited Inc., Baton Rouge, LA. 2011-2013

QA Tester

Determined testing requirements developed and reviewed scripts for positive and

negative test scenarios, conducted baseline testing, and generated reports.

Analyzed application, system, and security errors. Escalated issues to developers

and veried xes.

Designed test plans and dened cases for functional, integration system, and

negative user testing.

Attended weekly defect report meetings and presented progress updates.

Projects: SSX, Medal of Honor: Warfighter, SimCity

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