Manager General

Curriculum Vitae

Maria Victoria Lucero

Personal Details:

Birthday: 23 December 1967

Birthplace: Cebu City, Philippines

Contact Details:

Permanent Address:

** ******* **., ******* *****, Quezon City

Tel. No. 632- 9516423

Address during the work week:

Unit Q, 115 West Capitol Drive

Barangay Kapitolyo, Pasig City

Mobile 091*-*******

e-mail: **********@*****.***

Educational Attainment:

1974-1980 Elementary Education

St. Theresa’s College, Cebu City

1980-19831st Year to 3rd Year High School

St. Theresa’s College, Cebu City

1983-19844th Year High School

St. Theresa’s College, Quezon City

1984-1987BA European Languages (Majoring in Spanish and French)

University of the Philippines Diliman

1987-1989Estudios Hispanicos

A Postgraduate Course in Spanish Language, Culture and Arts

Universidad Complutense de Madrid

1997-2000Masters in Psychology

(completed course work and comprehensive exams)

Ateneo de Manila University

Work History:

April 2016 -- present

Team Captain for Language Translators Team at Concentrix

Team Captain for the newly-established pool of translators in Manila, Philippines.

Translation of training materials and programs created by the Global Concentrix Team in the US or in Latin America. Most documents are in English and are to be translated to Spanish.

Correction of documents translated into English by Latin American counterparts -- for their proofreading and editing needs.

November 2014 – August 2015

Spanish Resource at Maersk Global Services

Handling email queries from Mexico relating to Maersk clients’ shipping needs.

July 2013 – Apr 2014 TEM (Telephone Expense Management) Analyst/Translator

Nokia Solutions and Networks (Client) under ACCENTURE TEMPO Project

Translation of documents such as contracts, reports and invoices for the project

Processing of orders for the client’s employees.

Communication with Latin American providers

Handling teleconferences between client and vendors in Spanish

Management of administration portals for client

Up to the present Freelance Translator from English to Spanish and Vice Versa

Translating various documents for International Adoption Agencies in Spain (English to Spanish and vice versa). Volume is 50 to 100 documents per month.

2007 to 2014 General Manager and Owner

Sueño de Espadrilles

Had the bottom line responsibility position for sales, marketing, networking with international and local contacts and PR for a company with specific interests in importing, distributing and retailing Spanish footwear.

2005 to 2007 General Manager and Partner

Had the bottom line responsibility of contracting international artists targeted for staging concerts in Manila and Cebu, contracting venues, suppliers, as well reviewing contracts and ensuring fulfillment of such. In addition, oversaw Sales and Marketing of tickets for said concerts.

2000 to 2005 Executive Editor

Shepherd’s Voice Publications

Had the bottom line responsibility position for editorial and art departments as well as supervision of general marketing strategies. Networking with suppliers for more cost-effective measures was also an important part of the duties.

1999 to 2000 Events and Central Communications Manager

Events Plus

Served as second in command to the Director General by supervising various committees within the organization for proper coordination and alignment of tasks. Liaised communications and executed activities for the company according to client specifications. Managed conferences and seminars, including registration concerns and program content.

1997 to 1999 Cultural Program Director and English Language Instructor/Trainor

World Health Organization Learning Center

In-charge of training health officials from the Western Pacific Region of the WHO (particularly those from former communist countries like Laos, Cambodia, Vietnam, China, Mongolia) in English language proficiency.

Training them in strategies to improve their written and oral English, including the development of modules that would predispose the participants to be receptive of Western culture so as to aid the assimilation and acceptance of WHO protocols even in countries once closed to democracy and capitalism.

1991 to 1996 Editor-in-Chief

Shepherd’s Voice Publications

In-charge of building the editorial and art departments of the fledgling company from scratch, and training new staff writers, editors and graphic artists. This included periodically developing English grammar, creative or business writing courses, interviewing techniques, and oral presentations to staff.

1990-1991Technical Officer for Visit ASEAN Year (VAY) Philippines

Philippine Department of Tourism

Responsible for liaising with tourism departments of the ASEAN Region in line with activities for VAY Philippines.

1988-1990 Instructor of Teaching English as a Second Language in Spain

Thamesis Language Academy (Madrid)

Responsible for development and execution of modules for beginner, intermediate and advanced English for Spanish nationals. Teaching methodologies including stressing the need to assimilate the culture so as to learn to speak the language like a native speaker.

Special Skills:

Entrepreneur. Businesses built from 2005 to the present

1.Concert producer (Niche market: Christian groups and churches)

2.Importation of espadrilles from Spain to the Philippines (3 branches in the NCR and franchises in 3 provinces)

3.Ice cream manufacturing. Liquid nitrogen ice cream store in Megamall for 2 years

4.Co-working space on West Ave. Quezon City

5.Real estate development. Currently working on constructing four townhouse units for preselling.

Excellent oral and written English skills with the ability to train groups to improve their own language faculties

Fluency in written and oral Spanish

Basic level of oral French

Fluency in Cebuano and Tagalog

Extensive background (theoretical and practical) in developing training methodologies that best influence behavior

References:

Javier Sartorius Alvargonzález Don Jeoffrey Albelda

Director Cluster Head, Middle America

Traducciones Arrakis Maersk Global Services

Tel. No. +34-652-***-*** Tel. No. 091*-*******

John Leiba Izza Medrano

Immediate Supervisor Team Lead

In Concentrix Philippines Accenture

Tel. No. 090*-******* Tel. 092*-*******

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