Christine E. Jenkins
Alvaton, KY 42122
Phone: 270-***-****
Email: ***********@*****.***
EDUCATION:
Western Kentucky University
Human Resources Certificate
Western Kentucky University
Masters in Healthcare Administration
Western Kentucky University
Bachelors in Healthcare Administration
Minor in Business Administration
EMPLOYMENT:
July 2014-Present
Human Resources Coordinator, Studio Calico, Bowling Green, KY
Administer compensation, benefits and performance management systems, and safety programs.
Administer and complete payroll within ADP Workforce Now as well as communicate with supervisors, peers and subordinates to verify attendance, hours worked, transfers, pay raises, payroll discrepancies and benefit plans; Be able to explain to an employee how pay was calculated, or translate numbers on a payroll stub such as retirement withholdings, vacation pay and health insurance deductions.
Work with management to identify staff vacancies and recruit, interview and select applicants; Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits; Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers and performance appraisals. Conduct exit interviews to identify reasons for employee termination.
Responsible for the management & reporting of all risk management policies such as worker's comp, liability, etc... This includes annual reviews of policies as well as monthly management and reporting of anything related to said policies.
Regularly impress customers with an outstanding experience, service, product, and environment while achieving company goals.
Contribute to and support a positive, creative, and collaborative culture.
Continuously improve efficiency, communication, and work product.
February 2011 – July 2014
Purchasing Manager/Human Resource Director, Studio Calico –
Bowling Green, KY
Manage purchasing of all inventory for kit club, shop, as well as office needs
Collaborated in the streamlining process of purchasing to Quick Books
Facilitate relationship between vendors and Studio Calico to secure and maintain best purchasing agreements through negotiation
Follow up on all purchase orders to ensure all items arrive in a timely manner or intervene with solutions when problems arise
Coordinate with design department as well as guest designers to procure artwork and facilitate the manufacturing of conceptualized items
Coordinate with marketing, production, logistics and customer service to insure Studio Calico is the trendsetter in the industry and offering the highest quality products
Lead process changes to improve efficiency and find ways to better utilize resources
Develop and maintain and ensure compliance of HR policies and procedures that reflect the federal and state requirements
Assist management in creating job descriptions, annual review process, and team member relation issues.
Contribute to and support a positive, creative, and collaborative culture that is Studio Calico.
June 2004 – August 2010
Senior Sales Representative, Shionogi Pharma Sales, Inc. – Bowling Green, KY
Maximize new and current business opportunities with physicians and other health care service providers
Present therapeutic products and creatively teach people about their usage.
Engage in meaningful dialogue that addresses the needs of the health provider and patient
Distribute pharmaceuticals (through clearly defined protocols) and marketing material of new products.
Record and track inventory levels of samples and associated literature.
Enter and maintain accurate customer and sales data into territory database.
Build trust and credibility and become a true collaborator in commercial success with physicians, hospitals, retail contacts and other ancillary medical professionals.
Attend conventions and sales meetings as requested.
Complete all required administrative duties, including but not limited to all daily/weekly/monthly reports.
Meet quarterly and year-end sales goals for respective territory.
Plan, schedule, organize, and control daily tasks, functions and duties so as to yield maximum sales results from the effort expended.
Target Mobile Trainer May 2007-2009
District Sales Trainer 2008-2009
July 2003 – June 2004
Compliance Coordinator, The Heart Group – Nashville, TN
Coordinate implementation of system-wide programs, policies and procedures to ensure system compliance with applicable federal and state laws and regulations.
Serve on the compliance committee and provide leadership for the corporate compliance function.
Coordinate written policies and procedures that set up standards for compliance, giving specific guidance to management, professional staff and individual departments as appropriate.
Develop, implement and maintain a system for efficient operations of the compliance department. Includes a communication tracking process for compliance program documentation and compliance committee projects and interaction.
Coordinate with the Chief Operations Officer and legal counsel in response to identified compliance questions, concerns or federal/state inquires or investigations.
Oversee, direct, deliver or ensure delivery of initial and privacy training and orientation to all employees, contractors, alliances, business associates and other appropriate third parties.
Participate in the development, implementation and ongoing compliance monitoring of all trading partner and business associate agreements, to ensure all privacy concerns, requirements and responsibilities are addressed.
January 2003 - July 2003
Administrative Assistant, The Heart Group – Nashville, TN
Serves as liaison between employees, administrators, pharmaceutical representatives and patients for The Heart Group.
Serves as Administrative Assistant to the Director of Operations, Nursing Supervisor, Controller, and CFO in scheduling and planning, correspondence, meeting facilitation, grammatical and report proofing as well as problem solving.
Event planning responsibilities for activities within The Heart Group and assistance in coordination of The Heart Walk activities involving The Heart Group.
Coordination of committees and schedules for Director of Operations and Nursing Supervisor as necessary.
AWARDS/CERTIFICATES
National and Local SHRM Member
BLS Healthcare Provider Certified
Certified Nursing Assistant in the state of KY
2006 District Representative of the Year
2006 President’s Club Winner
2004 Outstanding Graduate Student Award
2002 Eta Sigma Gamma Distinguished Service Award
REFERENCES:
Rachel Kirby Kelly Bryant
Creative Coordinator at Studio Calico District Manager
114 Corporate Ct Cook Medical
Bowling Green, KY 42103 2369 Cloverdale Drive SE
270-***-**** Atlanta, GA 30316
Ron Mitchell
Associate Professor
School of Professional Studies
University College
Western Kentucky University
Bowling Green, KY 42101-1067