Customer Service Manager

Magali Nicanor ***** Empanada Dr. #***

Houston, Tx 77083

832-***-****

*************@*****.***

EXPERIENCE

MT Village Market LLC, Houston, Tx B usiness Manager OCTOBER 2013 - PRESENT

Lead a small team to perfection in customer service. Applied for permits, created schedules, wrote checks, and handled all complaints in a calm and orderly fashion.

McDonalds, S pring, Tx G eneral Manager

December 2012- October 2013

Kept restaurant in top flight condition. Made sure executed operations plan set by headquarters. Created schedules, wrote checks, and handled all complaints in a calm and orderly fashion.

Subway, C hampions Forest, TX G eneral Manager June 2012 - February 2013

Kept restaurant in top flight condition. Made sure executed operations plan set by headquarters. Created schedules, wrote checks, and handled all complaints in a calm and orderly fashion.

EDUCATION

Spring High School, S pring H igh School Diploma August 2007 -May 2011

LANGUAGES

English

Spanish

SKILLS

Problem Solving

Adaptability

Collaboration

Strong Work Ethic

Time Management

Critical Thinking

Self-Confidence

Handling Pressure

Leadership

Creativity

Mathematics

Schedule Management

Word Processing

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