Customer Service Sales

Alexius S.N. Henderson

*** ****** **** ***** ******* MS 39047 601-***-**** ****************@*****.***

Education

CERTIFICATION IN WELDING MAY 2015 HINDS COMMUNITY COLLEGE

Related coursework: COURSE/ DESCRIPTION

ALL 4 OF THE FOLLOWING TYPES:

SMAC

GMAW

FCAW

GTAW

WELDING POSITIONS SAFETY& LAB COURSES

FILLET & MULTIPLE PASS WELDING

APPERANCE/ QUALITY WELD TEST

LINES ON PRINT AS WELL AS WELDING SYMBOLS

TYPES OF INSEPCTION/ EXAMINATION TEST

PLASMA ARC CUTTING AND ACETYLENE TORCH (SAFETY/ HANDS ON LABS AND TEST)

GRINDING AND GOUGING SKILLS (HANDS ON LABS AND TEST)

DIPLOMA MAY 2002 NORTHWEST RANKIN HIGH

GPA: 2.75

SHOW CHOIR FRESHMAN - SENIOR

FRENCH CLUB JUINOR- SENIOR

CO-CAPTAIN/ CLUB CREATOR NWR STEP TEAM FRESHMAN- SENOIR

DEBATE CLUB FRESHMAN- SENIOR

Skills & Abilities

MANAGEMENT

OVER 10 YEARS OF MANAGEMENT SKILLS CAN RUN A TEAM OF 4 TO 50.

CAN MAKE SCHEDULES

TRUSTED KEY CARRIER

TEAM PLAYER

SALES

OVER 15 YEARS OF RETAIL EXPERANCE

EXCELLENT CUSTOMER SERVICE

NUMEROUS AWARDS FOR SALES VS PLAN AND EXCELLENT COMP NUMBER

Experience

DEPARTMENT SUPERVISOR HOME DEPOT MADISON FEB. 2012- PRESENT

POSITION PURPOSE:

AS A SUPERVISOR I COACH, TEACH, AND TRAIN AND DEVELOP ASSOCIATES NOT ONLY IN MY DEPARTMENS (FLOORING AND BLINDS DÉCOR) BUT IN ALL AREAS OF THE STORE I’M CURRENTLY IN A SPECIALIST DEPARTMENT WHERE I MONITOR A TEAM OF SPECIALIST TO ENSURE THAT THEY ARE FOLLOWING SALES PLAN AND GIVING EXCELLENT CUSTOMER SERVICE. I CONDUCT WEEKLLY MEETINGS TO UPDATE SPECIALIST OF UPCOMING EVENTS AND SALE PROMOTIONS IN THE STORE. I ALSO PROVIDE VALUABLE INPUT INTO MERCHANDISING DECISIONS TO THE STORE MANAGEMENT TEAM AND OPERATIONS TEAM. I HAVE STRONG PRODUCT KNOWLEDGE AND THE ABILITY TO LEAD AND DEVELOP OTHERS.

SMALL FORKLIFT CERTIFICATION

CAPTAINSHIP OVER STORE APPERANCE

SALES ASSOCIATE WAL-MART MADISON JULY 2010- APRIL 2013

PROVIDED CUSTOMER SERVICE, INCLUDING DIRECTING CUSTOMERS TO PRODUCT, ANSERWING QUESTIONS ABOUT GOODS, OR ASSISTING PURCHASE DECISIONS. AS A SALES ASSOCIATE I ALSO PERFORMED STOCKING, ORGANIZING, AND CLEANING DUTIES. IWORKRED VERY CLOSE WITH MANAGEMENT TO ENSURE SATIFACTION TO EVERY CUSTOMER.

SAFETY CERTIFICATION IN LIFT EQUIPMENT DRIVEN AND MANUAL

LABORER/ TEMP STAFF/ JAN 2007- JULY 2010

WORKED VARIOUS JOBS AT TEMP STAFF:

JOHNSON CONTROL (SUB-CONTRACTOR FOR NISSAN) PRODUCTION LINE WORKER

JACKSON INTERNATIONAL AIRPORT (LANDSCAPING/ GROUND WORK RUNWAY PAVER)

CITY OF PEARL (LANDSCAPING GROUNDS KEEPER)

COOK/ SONIC DRIVE- IN BRANDON/ SPILLWAY- JAN 2007- JULY 2010

PREPARED QUALITY FOOD IN A CLEAN, SAFE, AND EFFICIENT MANNER FOR CUSTOMERS.

FOOD PREP AND PORTIONING

COOKING ON GRILL

OPERATING FRY STATION

MANAGED DAILY/ WEEKLY TEMP LOGS

DALIY/ WEEKLY EQUIPMENT CLEANING

HEAD PRODUCTION CREW LEADER/ MC DONALDS SPILLWAY- APRIL 2002- 2009

DIRECTED AND SUPERVISED WORK OF CREW PERSONNEL ENGAGED IN FOOD PREPARATION AND SERVING DUTIES WITHIN THE RESTAURANT.

RESPONSIBLE FOR CREW N SHIFT

THANK YOU FOR CONSIDERATION OF JOB EMPLOYEMENT WIT YOUR COMPANY

My name is Alexius I’m a very hard working induvial who believes in team work and understands the value of quality work. I’ve worked in fast food as well as retail and big box. I’ve also worked indoors on a production line as well as outdoor on an airplane runway. Each field I’ve worked in has taught me to be on time, and to be safe, and to give my very best work each day I repot to my post at work again thank you.

PERSONAL/ PROFESSIONAL REFERENCES

JAYSTEN WALKER 601-***-**** ASSISTANT STORE MANAGER HOME DEPOT MADISON

TAVIA WITHERSPOON 404-***-**** HR HOME DEPOT NORTH JACKSON

TITUS GILBERT 601-***-**** DEPARTMENT SUPERVISOR MADISON HOME DEPOT

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