Microsoft Office Technical Support
Resume:
Calvin Gehred-O’Connell
Madison, Wisconsin 53703
920-***-**** ******@*****.***
PROFESSIONAL EXPERIENCE
Epic Madison, WI
Technical Services
● Provide technical support for Epic software, including troubleshooting code.
● Program in M, Java and wrote SQL searches.
● Travel onsite to clinics and hospitals to train staff on how to use Epic clinical software.
● Manage a team of analysts to ensure support and projects went smoothly.
● Help healthcare organizations achieve government set Meaningful Use requirements of electronic health records.
UW Hospital Madison, WI
1/2014 - 6/2015
Emergency Room Volunteer
● Provided a friendly face for patients and helped to make their stay as comfortable as possible.
● Kept crash carts stocked and helped emergency personnel with any tasks they asked of me, such as transporting admitted patients to their rooms. Valero Renewables Jefferson, WI
5/2012 - 9/2013
Laboratory Intern
● Analyzed chemical samples for concentrations, purity and toxins.
● Worked with an HPLC, NIR, gas chromatography. Greatly improved NIR accuracy through calibration.
● Reported data in LIMS.
● Trusted to operate the entire lab independently as an intern. SKILLS
Program in M and Java, experience with Selenium and SQL. Excellent with computers and all Microsoft Office programs. EDUCATION
Bachelors of Science in Biochemistry (2010 - 2014) University of Minnesota - Twin Cities 2010-2012 - University of Wisconsin - Madison 2012-2014 MCAT score 36
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