Professional Experience Social Media
Resume:
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Pearland, TX 77584
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ARNONSIA JONES
EDUCATION
BACHELOR OF SCIENCE- INTERDISCIPLINARY STUDIES (PSYCHOLOGY MINOR) - UNIVERSITY OF HOUSTON-DOWNTOWN: DECEMBER 2015
PROFESSIONAL EXPERIENCE
SUBSTITUTE, ALVIN INDEPENDENT SCHOOL DISTRICT
August 2016- Current
Responsible for providing instruction, managing the classroom environment, and promote student learning in the absence of the regular classroom teacher.
PHYSICIAN SCHEDULER, HOUSTON METHODIST HOSPITAL
January 2015-March 2016
Developed Quality Auditing and Training Matrix
Facilitated team meetings
Audited recorded calls and patient accounts as requested by management
Compiled a trend report based on the audited calls and communicates any ideas and suggestions to improve scheduling procedures
Served as liaison between physicians and future, current, and former patients
Managed 95-105 calls per day
Scheduled appointments per practice protocol
Maintained current knowledge of all participating health plans and levels of coverage
Verified patient demographic information at time of scheduling appointment and enters into billing system per practice protocol with 100% accuracy
Adhered to hospital and departmental policies concerning confidentiality and release of information
Trained new hire employees as requested by management
SENIOR ADMITTING INTERVIEWER, CHI ST LUKES BAYLOR HOSPITAL
September 2010- December 2013
Ensured timely, proper and efficient collection of patient demographic information and also updated patients’ files.
Asserted complete oversight in assuring Verification, pre-certification and terms of various insurance plans and benefits.
Discussed cost estimates and payment requirements,
Calculated expected patient liability
Collected financial amounts due and provided information regarding available payment plan options
Reviewed ABN, MSPQ, account review and any other barriers to financial clearance with patients as needed
Timely managed work lists for accounts requiring pre-authorization
Obtained pre-authorization through on-line web portals and tools
Accurately documented all reference, pre-authorization numbers, along with any dialogue between myself, the payor and the patient
LEASING CONSULTANT, RIVERSTONE
April 2010- September 2010
Maintained a strong closing ratio
Managed site marketing programs incorporating direct mail, social media, advertising, competitive analysis, and other viable avenues of reaching potential residents
Managed administrative functions that included guiding new residents through the application and move-in process, performing background / credit checks, writing up leasing contracts
Created and maintained excellent and ongoing relationships with potential and current residents
Answered questions and show apartments to potential residents to define what they wanted
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