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Admissions College

Southampton, Pennsylvania, United States
January 23, 2017

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Kimberly Weber

** ******* *****, *******, ** ****6 * 908-***-**** * e-mail:

Highlights of Qualifications

Self motivated, dynamic management professional with diverse credentials that combine solid tactical leadership and human resource expertise with strong business background, an ability to work collaboratively encompassing cultural diversity, and a commitment to achieving any goals. Results driven Leader with the proven ability to motivate personnel to reach desired individual and regional specific objectives and dedicated to maximizing profits, providing impeccable communication, and creating an atmosphere of exceptional morale.

Strengths & Core Competencies

Persuasive, solution-oriented communicator with highly effective motivational skills. Superior ability to assemble talented teams and devise effective recruiting strategies, coupled with strong negotiation and problem- solving skills. Experienced with Cultural diversity and effective communication with culturally sensitive regional and global issues.

Thorough understanding of the importance of accurate, detailed reports and plans, with a strong working knowledge of business analysis techniques. Strategic thinker with proven track record of consistently meeting deadlines and objectives. Outstanding ability to efficiently and profitably manage day-to-day individual business operations as well as multiple locations.

Professional Experience

CertaSecure, Holland PA 2013-Present

Talent Acquisition

• Perform complete background checks for every new hire

• Security clearance – State and FBI

• Complete initial telephonic interview and schedule in-person interview with prospective governmental agencies or corporations.

• Education verification with Universities on-site and completion of application for individual contracts per client requirements.

• Continual resume review on database to keep possible applicants in pipeline Keystone Mercy Health Philadelphia, PA 9/2012-3/2013 Claims Supervisor:

• Trained all new employees to correct management of health benefits.

• Developed training team for team of 15-24 examiners..

• Team motivator implementing new an inventive quality procedures.

• Developed team manual for quality assurance.

The Hanover Insurance Company Somerset, NJ 7/2008-6/2012 Claims Manager:

• Recruited Interviewed Hired 3 separate teams within my Claims group

• Implemented quarterly training seminars to enhance training, cultural diversity and inclusiveness within every group

• Personally responsible to handle all aspects of all staff's personal files - annual performance reviews, promotions, demotions, training opportunities

• Effectively communicated to staff taking steps to improve employee morale and instill knowledge of company history, culture, identity, goals, and service expectations to Team.

• Developed Teams: Litigation and Arbitration, Medical management, Medical Case Management and projects as necessary to accomplish annual incentives

• Completed the transition of complete new computer software transition, scheduled training on new software for all teams in NJ and MA and computer implementation for entire staff in both NJ and MA.

• Financially responsible for reserving authority from 250k.

• Effective completion of several internal training seminars for self- improvement: Cultural Diversity and introduction to embracing diversity initiatives, Time management, Building a Winning Team, Effective Communication and Legislative training.

GEICO Insurance Company Marlton, NJ 9/2005-7/2008


• Recruited across North East Colleges and job fairs with Human Resource Team and performed on-site interviewed and scheduled follow-up interviews at Geico office

• Personally responsible for hiring my own team and training this team on complex Property/Casualty Insurance law and legislation for NJ/PA/NY.

• Performed Annual Performance Evaluations.

• Successfully trained and completed promotion of two employees of my direct report to Supervisor status – mentored their progress as new supervisors.

• Completed various projects developing internal software for vendor implementation into organization. The transition was smooth and vendor implementation was seamless.

• Completed multiple internal training programs for my personal development: Lean Sigma Six, Cultural Diversity and Sensitivity, Sexual Harassment sensitivity and monitoring, Time management, Winning Team, Retaining Good Employees, Stress Management, Effective communication skills and legislative training for changes within NJ and surrounding states. NJ Guaranty Association/NJ Pliga Basking Ridge, NJ 9/2003-9/2005 Claims Examiner

• Maintained catastrophic claims inventory of 25-50% of total inventory.

• Resolve claims for company’s current insolvent Individual claims authority of 250k

• Maintained an inventory of Catastrophic pedestrian 350-400 claims

• Self-development – Internal training seminars – Cultural Diversity, Inclusiveness, Effective customer service, NJ Pedestrian legislative training and sexual harassment awareness.

Progressive Insurance Company Cleveland, OH 9/1996-8/2003 Claims Supervisor:

• Recruited, Hired and trained all new employees

• Developed the first Personal Injury Protection manual

• Initiated a new training class with new manual for each new hire

• Proactively promoted my staff

• Was compliant each year in maintaining the required 92% completion of required training courses for all NJ PIP Examiners

• Created opportunities for strategic alliances, collaborations, and partnerships with other Progressive offices, including presenting several workshops to alternate offices in Cultural diversity, Inclusiveness of others, Maintaining a sexual harassment free environment, Effective communication in leadership, Maintaining the perfect customer service call

• Spearheaded/ implemented a training program within the PIP department for advancement to Liability claims department

• Successfully coordinated the transition of several Informational Technology upgrades – alpha/beta tested and approved for implementation for staff Education

Master of Science in Psychology

Grand Canyon University, Phoenix AZ

Bachelor of Arts in Psychology with minor in Sociology & Certificate of Criminology/Forensic Psychology

Rutgers University, New Brunswick, NJ

Pastoral Crisis Intervention I & II

Lean Sigma Six

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