Customer Service Pharmacy

Brenda Carpenter

Registered Pharmacist with ** years of clinical and managerial experience proven to effect positive patient clinical outcomes and fiscal health for pharmacy operations. Lorton, VA 22079

**********@***.*** - 703-***-****

Pharmacist major strengths include: clinical programs development, fiscal management, integrated pharmacy data systems, quality assurance, control and improvement, regulatory and policy and procedure oversight, and staff supervision, training and developement

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Consultant Pharmacist

Pharmacy 2000 - Lorton, VA - January 2011 to Present Responsibilities

Provide Pharmacist/Pharmacy clinical, regulatory and management consultant services Accomplishments

Pharmacy 2000 has provided a pharmacist's clinical, regulatory and management expertise to assist with the establishment of new pharmacy operations and services to help new and existing pharmacy operations develop clinical programs to ensure positive patient outcomes and fiscal management procedures to ensure positive business health and operation.

Skills Used

We incorporate all of the Knowledge and expertise gained by working with and in varied areas and types of Pharmacy operations to help develop, maintain and improve the clinical, fiscal and human resources aspects of their pharmacies.

Pharmacist Manager

Walmart - Marshfield, WI - July 2007 to January 2011 Responsibilities

Manage the pharmacy department's clinical, regulatory, fiscal, and customer service operations. Provide staff development, training, and supervision.Provide leadership and direction to ensure that our department met and exceed all of the corporate metric goals and set levels of performance . Pharmacy Manager

CVS - Houston, TX - August 2000 to July 2007

Managed retail pharmacy operation to meet or exceed corporate fiscal,clinical, and customer service goals. Performed compliance with State and Federal regulations, inventory management, and staff training and developement.Was department leader who was a team builder, problem solver, conflict resolver and performed clinical outreach services to educate and increase awareness and usage of pharmacy services Director of Pharmacy Services

Northwest General Hospital - Milwaukee, WI - June 1990 to August 2000 Management of all aspects of pharmacy operations of a 165-bed, level 3 hospital including JCAHO/AOA accreditation, institution of integrated pharmacy data system to ensure efficiency and accuracy of pharmacy operations. Development of clinical programs, drug vendor and hospital buying group relationships to insure positive clinical and financial outcomes. Develop and maintain all pharmacy policy and procedures relative to security, drug use protocols, and regulatory requirements.Staff development, training and supervision. Participate on P&T committee and provide quality assurance, control, and improvement performance of pharmacy operations.

Director of Pharmacy Services

Milwaukee Comprehensive Community Health Center - Milwaukee, WI - July 1985 to June 1990 Developed and managed the clinical, fiscal and regulatory pharmacy operations of this Medicare Waiver Community Health Care site that provided medical, dental, and prescription services for an under served community. Provided community outreach and education as well as Medicinal Therapeutic Management services. Headed Pharmacy and Therapeutics Committee and was responsible for development of formulary, clinical drug use protocols, and collaborative health professional initiatives to effect positive patient clinical outcomes.

Staff Pharmacist

Walgreens - Milwaukee, WI - September 1982 to July 1985 Began pharmacy career as an Intern for this retail pharmacy. Responsibilities included prescription processing, presciption claims processing, patient clinical counseling and customer service. Provided staff supervision and training as well as community outreach and drug education services. EDUCATION

BS Pharmacy in Pharmacy

University of Wisconsin Madison - Madison, WI

1977 to 1982

SKILLS

IV infusion certification Pharmacy Immunization certification (10+ years), Certified Immunizer (5 years), Regulatory Compliance (10+ years), clinical consultation (10+ years), Management Experience (10+ years), Financial Management (10+ years), Client Relations (10+ years), CPR Certified (10+ years) CERTIFICATIONS

Registered Pharmacist

May 1983 to May 2018

Wisconsin license 10475-40

Registered Pharmacist

September 2000 to November 2016

Texas license 39594

Registered Pharmacist

September 2004 to December 2016

Virginia license 202206857

Immunization Provider Certification

August 2011 to Present

IV Certified

June 2004 to Present

CPR/BLS

May 1982 to August 2018

Advanced Cardiovascular Life Support (ACLS)

May 1982 to August 2018

Pharmacy Regulatory Specialist

October 2016 to Present

Contact this candidate