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Customer Service Software Engineer

Location:
Reston, VA
Posted:
January 23, 2017

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Resume:

Simeon M. Cady

***** ******* ***, ******, ** ****0

******.****@*****.***

904-***-****

Education

Bachelor of Science in Computer Science/Software Engineering December 2015 University of West Florida, Pensacola, FL

Technical Skills

Languages - C/C++, Java, Ruby, Python, Swift, HTML, Javascript Platforms - Linux, Mac OS, Windows

Databases - MySQL, Oracle, Microsoft SQL Server

Tools - Xcode, Android Studio, Netbeans, Eclipse, GitHub, Jira Work Experience

Blue Beacon Washington, DC

QA Analyst Fall 2016 – Current

● Work with a small Agile-oriented team focused on iOS application development

● Perform regression testing of iOS builds

● Track and log errors, tests, and tasks using Jira Shiploop San Francisco, CA

Software Engineer Winter 2016 – Summer 201

● Worked in a team environment focused on Android-based application development

● Developed XML script files for initializing project environments Flower Works St. Augustine, FL

Software Engineer / Systems Admin Winter 2014 – Current

● Collaborate with team members to develop a WooCommerce driven website

● Design navigational logistics of website layout

Customer Service

● Serve as lead customer service associate at high-volume flower shop

● Responsibilities include order gathering, POS operation, logistical support to the oral design team, driving deliveries, and setting up weddings and events

Software Projects

POS System - Android

Constructed a personalized POS system for a small gutter installation company. The system would create an invoice for each home, store customer information, and list inventory stock items. Binary Converter & Sorter – C

Converted and sorted binary files containing over a million values. Each file was converted to an integer and sorted using linear and recursive algorithms to test Big Oh notation. Migraine Tracker - Swift

Developed an iOS app that tracked the user’s migraine frequency and duration. Based on calculations of the user’s input, the application would notify the user of an oncoming migraine. Dictionary - Java

Programmed an application that would spell-check based on a user-defined dictionary. The application created a hash map of the dictionary to test against the text file.



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