Sales Management

B. RICHARD WALLING

727-***-**** *********@*****.***

https://www.linkedin.com/in/richwalling

EXECUTIVE LEVEL: Sales & Operations

Accomplished sales and operations expert with over 25 years experience fueling dramatic revenue growth and operational excellence for leading global companies. Developed and implemented company-wide vision and strategy leading to dramatic profit increases. Expanded market penetration and generated new revenue streams through effective identification and pursuit of profitable business opportunities.

Strategic Business Management C-Level Sales International

Sales & Marketing Leadership Top-Level Account Management & Expansion

Market Penetration Market Needs Assessment Product Launch Profit & Loss Management

Cost Control Operational Efficiency Budget & Product Planning Negotiation Logistics

Relationship Management Process Improvement Sales Team Building, Training, & Leadership

PROFESSIONAL EXPERIENCE

INTELIDENT SOLUTIONS, INC. Tampa FL ● 2016

Dental Service Organization

Regional Vice President – West Florida

Responsible for the daily operations of 55 dental offices focusing on quality dental care to patients and improving profit margins.

● Managed over 4oo employees

● Provided the highest production and margins in the company

● Managed and reduced costs to meet budget goals

STEVENS & STEVENS BUSINESS RECORDS MANAGEMENT, INC., Clearwater FL ● 2012 – 2016

Cradle to grave records management company including imaging and document shredding.

General Manager

Manage the day to day operations for the company focusing on increasing efficiency and profit margins. Manage 30 employees by developing stronger processes, eliminating unnecessary costs, and building teamwork and morale.

● Increased profit by 325% in three years by reducing staff and redirecting activity to more profitable lines of business.

● Established company budgets by department and instituted reporting to achieve more accountability.

● Obtained three industry certifications and SSAE16 type 1 certification.

● Led revisions to employee manual to establish clear company policy.

● Developed clear roles and responsibilities for each employee type and metrics to measure performance

SENDO AMERICAS, INC., Dallas, Texas 2002-2004

Private-label manufacturer of entry-level cell phones and Microsoft-based Smartphone.

Vice President of Sales & Marketing

Served as primary leadership force for revenue growth throughout North and South American markets. Communicated with wireless telecommunications carriers to determine specific product feature needs and establish contracts. Introduced market penetration strategies based on technical capability of products to maximize corporate resources. Assured uninterrupted international product import in partnership with legal and logistics staff. Recruited, hired, and trained high-performance sales team. Conducted sales calls and provided hands-on training to employees in cold-calling techniques. Prepared RFP’s, negotiated contracts, and assisted in establishing partnership with aftermarket support vendor to satisfy reverse logistics needs. Managed budgets and expenditures.

Negotiated distribution partner contract to service small US carriers, leading to company expansion with 4 carrier customers and 2 master distribution agreements.

Secured over $200 million in revenue through successful expansion into Mexican market.

Generated $56 million in contract revenue in 2003 and $230 million in 2004.

Played key role in achieving carrier product testing certification.

NOKIA MOBILE PHONES, Dallas, Texas 1996-2001

Global wireless telephone and network manufacturer with revenue of over €42 billion per year.

Account Director 1999-2001

Spearheaded expansion of Cingular Wireless accounts, with full responsibility over all sales and trade marketing activities, as leader of 15-person national sales team and 4 trade marketing personnel. Developed and implemented sell-through programs in regional and national markets. Assisted in demand, supply and build process as well as product scheduling. Negotiated trade marketing programs. Ensured factory production and shipping. Directed product launches, end-of-life management, and reverse logistics.

Increased account market share from 65% to over 80%.

Boosted sales 14% to over $975 million while assuring zero expense budget growth each year.

Assisted in developing 1st cell phone with Internet access capability; led US product launch.

Established integrated culture between SBC and BellSouth teams, resulting in significant operational improvements.

Account Manager 1997-1999

Led team that was responsible for 6 state market. Built relationships and loyalty for the Nokia products through corporate, retail, and dealer agent channels.

Developed and implemented sell-through promotions.

Conducted product trainings that led to customer representatives comfort in selling Nokia.

Conducted regular metric driven meetings with account senior management.

EDUCATION

Bachelor of Arts in Accounting cum laude

Georgetown College, Georgetown, Kentucky

PROFESSIONAL ASSOCIATIONS

Leadership Pinellas, Inc.: Former Treasurer

Tampa Bay Technology Forum: Former BOD Member

RCS: Former Treasurer, Current BOD member

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