Shannon E Snell

**** ***** ***** ****

Fayetteville, North Carolina 28312

United States

Home: 910-***-****

Alternate: 910-***-****

WORK EXPERIENCE:

NueLife Health System, Erwin, NC (09-01-14 – present) – Certified Nursing Assistant (Home Healthcare)

Supervisor: Mr. Lee - 910-***-****; Contact:Yes

Salary: $10 per hour

Hours per week: 25

Duties: Serves as a nursing assistant Provide comfort, care and hygiene

to patients to include bathing, hair and nail care, oral hygiene, skin care, and back rubs. Accompany patients to other areas of the facility for scheduled appointments and treatments; recreational, social, and religious activities; and monitor and care for patients during ambulance transport to other medical treatment facilities. Accompany residents to planned activities in the community or appointments as required. May be required to remain with the resident when necessary. Take accurate vital signs (i.e. blood pressure, pulse, respirations, temperature) and other required measurements (i.e. height, weight). Recognize implications of changes and report to physician and/or nursing supervisor. Perform routine procedures in accordance with established standard operating procedures for CNA education. Perform blood-pressure screenings and application of bandages and splints, etc. Maintain flow sheets and patient records, documenting patient care as per expected standards.

WORK EXPERIENCE:

Womack Army Medical Center (1-28-08 – 1-27-09) - Nursing Assistant (Patient Transport) Fayetteville, North Carolina United States

Supervisor: Ms. Stephanie Williams - 910-***-****; Contact:Yes

Salary: $27,423 per annum

Hours per week: 40

Duties: Serves as a nursing assistant to transports, deliver, and pick-up patients, specimens and equipment in a medical facility. Transports patients using wheelchairs, stretchers, gurney, and by walking ambulatory patients to receive procedures or be transferred to various areas of the hospital. I assist patients to transfer from bed to litter, wheelchair or gurney; and in the transferring of patients from litter, gurney, or from wheelchair to examination table, and back. I recognize life-threatening situations and initiate cardio-pulmonary resuscitation as needed. I recognize and respond to emergency situations according to preplanned emergency measures. Within the scope of practice and if necessary to assist others, I can take and record blood pressure, pulse, respiration, temperature, height and weight; measuring and recording intake and output; and provide routine care to pre and post-op patient procedures. If required, I can monitor intravenous fluids, obtain routine specimens for laboratory analysis and performs standard tests. I can apply and remove bandages, simple dressings and hot and cold packs. I assist patients in walking, moving, and changing positions and prevent obstruction, dislodgement and unnecessary movement of drainage, suction, and parenteral fluid apparatus when transporting. I assist healthcare providers and other staff members as requested. I utilize computerized information systems such as, but not limited to, CHCS, ADS, Microsoft Word, Excel and Outlook.

Womack Army Medical Center (7/13/07 - 9/30/07) - Medical Support Assistant (OA); Kelly Services/Contract

Fayetteville, North Carolina United States

Supervisor: Ms. Michelle Jacobs - 910-***-****; Contact:Yes

Salary: $13.00 per hour

Hours per week: 40

Duties: Serves effectively as a Medical Support Assistant (OA) in the Emergency Department, Womack Army Medical Center, providing services for the combined Armed Forces, active duty and reservists, retirees, and their family members, DOD Civilians, and all civilian emergencies to include trauma patients. Greet and screen patients utilizing the DEERS, to determine patient eligibility for treatment and visitors to determine purpose of visit. Schedule appointments utilizing Managed Care Program. Verifies eligibility for treatment, updating demographics and ensuring all other required information is correct within the automated system and in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Makes decisions on which patients require immediate assistance and contacts medical personnel to provide immediate care to patients in need. Observe patients for signs of discomfort or stress, accompanies patient to treatment room, holding area, or trauma room. Accurately dispositions all required documents using appropriate codes. Ensures all physician forms are complete, closed out, following patient discharge from facility. Schedule appointments for patients. Codes utilizing ICD-9 (International Classification of Diseases) and CPT (Current Procedural Terminology) coding. Work is performed with considerable independence.

Respond to all telephone inquiries, recordkeeping and Medical Records coding. Obtained and updated patient medical information. Operates office automation equipment (i.e., electronic typewriter, word processor, and personal computer) to prepare a variety of office documents such as correspondence, reports, and other narrative and tabular data. Uses word processing software and printing equipment to prepare store, retrieve, and print a variety of documents, with knowledge of medical terminology and with responsibility for proper format and correct spelling, grammar, capitalization, and punctuation. Enters data into predefined spreadsheets or databases and retrieves data for standard office reports. Makes insertions or deletions of data and moves material from one place to another as necessary. Office automation duties require the services of a qualified typist. Interviews patient and/or accompanying family members for demographic and other required information. Confirms eligibility for treatment using DOD Composite Health Care System (CHCS) automated program. Initiates all required forms such as Emergency Care and Treatment Form (SF558), Ambulatory Data Sheet (ADS), animal bite form and complete registration for previously unregistered patients. Provides patients with wrist ID band in accordance with JCAHO requirement.

I provide physicians and nurses with additional forms from the online program E-doc. Documents are utilized to assist providers in treating and diagnosing patients, and records treatment administered within the ER department. Once dispositioned, the documents become a permanent part of the patient records and are filed accordingly.

Refers patients to Triage Nurse for medical assistance and screening. Uses the Managed Care Program (MCP) for scheduling appointments for all Primary Care Managers (PCNI) sites (i.e. Joel, Robinson, Clark, etc.). Accompanies patients to treatment room, holding area or trauma room to obtain administrative data if patient is not able to in-process through the front desk. Directs patient and/or family member to pick up medical records necessary for treatment. Retrieves and delivers box lunches for patients as required. Responsible for visitors ID badges for control access in the ED. I certify that I can type 45 words per minute with 3 errors.

Dunn Emergency Rescue Service (08/01/2005 - 04/01/2006) - EMT - volunteer

Dunn, North Carolina United States

Supervisor: Teri Johnson - 910-***-****; Contact:Yes

Salary: $0.00 per week

Hours per week: 40

Duties: Responds on-site to accidents and other emergencies involving injury and illnesses. Makes a preliminary assessment of the patient's condition and selects from a variety of protocols the one which I consider appropriate under the given circumstances. I provide the treatment per protocol. I conduct a complete examination of the patient to determine the nature, extent, and seriousness of his/her condition and search for medical alert symbols. I determine, with regard to the patient's condition, if and how patient can be moved and to which medical center to transport. Based on the patient's condition, I open and maintain the airway (using the head-tilt maneuver, jaw thrust maneuver, face down modified jaw thrust maneuver). I perform pulmonary resuscitation if breathing fails to start, i.e., using such techniques as mouth-to-mouth, mouth-to-anus, mouth-to-genitals, mouth-to-nose, etc. I provide cardiopulmonary resuscitation varying the approach for small children/infants. I determine the need and equipment to provide appropriate life support. I determine blood pressure readings. I recognize and determine the causes and basic medical implications of closed and open soft tissue wounds and treats appropriately. I can recognize fractures, dislocations, and sprains. I determine the appropriate method and take steps to immobilize the patient for transport by using pressure devices and applying traction based on the nature of the fracture or dislocation. I identify, when possible, the symptoms of potential life threatening dangers and provide appropriate immobilization for injuries. I recognize and treat chest trauma/lung collapse symptoms caused by various chest intrusions. I recognize, treat, and immobilize patient for transport. I monitor/evaluate vital signs, control of bleeding, etc. I recognize, stabilize, and treat various medical emergencies, e.g., poison ingestion or inhalation, bites/stings, pediatric patients, heart attacks, strokes, etc. I use radio equipment and follow FCC procedures to communicate with and transmit information to the emergency service physician. When operating an emergency or patient transport vehicle, I select the most efficient route to and from the site of the emergency, considering traffic patterns, health facility locations, etc. I use telephone and radio communications equipment available in the vehicle. I follow traffic ordinances and regulations pertaining to operation of emergency and patient transport vehicles. I perform safety and maintenance inspections and minor repairs on emergency and patient transport vehicles. I assist in lifting and carrying the patient out of the ambulance and into the emergency treatment facility. I report, both orally or in writing, what injuries were identified and what patient care was administered at the emergency scene and in transit. I prepare appropriate patient and vehicle use documentation. After each trip, I replace used linens, blankets, and other supplies. I send supplies and equipment for sterilization as required, and check ambulance supplies and equipment to ensure the vehicle is ready for the next run.

Break in employment due to childbirth and attending school.

Westaff/Intrepid Contract-Womack (05/01/2000 - 05/30/2001) - Medical Support Assistant (OA), Contract employee

Fort Bragg, North Carolina United States

Supervisor: Gwen Young - 910-***-****; Contact:Yes

Salary: $12.00 per hour

Hours per week: 40

Duties: Serves effectively as a Medical Support Assistant (OA), providing services for the combined Armed Forces, active duty and reservists, retirees, and their family members, NATO, DOD Civilians, and all civilian emergencies to include trauma patients. Screen patients to determine purpose of visit. Verifies eligibility for treatment, updating demographics and ensuring all other required information is correct within the automated system. Makes decisions on which patients require immediate assistance and contacts medical personnel to provide immediate care to patients in need. Observe patients for signs of discomfort or stress, accompanies patient to treatment room, holding area, or trauma room. Accurately dispositions all required documents using appropriate codes. Ensures all physician forms are complete, closed out, following patient discharge from facility. Schedules patient appointments. Codes utilizing

ICD-9 (International Classification of Diseases) and CPT (Current Procedural Terminology) coding. Work is performed with considerable independence.

Southern Medical Clinic (07/01/2001 - 03/01/2002) - Medical Receptionist

Fayetteville, North Carolina United States

Supervisor: Ms. Anita Brothers - unknown; Contact:Yes

Salary: $10.00 per hour

Hours per week: 40

Duties: Clinic is now closed.

Performed receptionist duties, clerical duties, greet and received visitors, managed telephone calls, performed data entry, performed appointment clerk duties in regards to recordkeeping and Medical Records coding. Code and processed medical billings, verifying insurance information. Obtained and updated patient medical information. Determined eligibility for treatment in our facility. Entered radiology and laboratory requests for physician. Made decisions on which patients required immediate attention. Contacts patients for follow-up medical care/instructions. Retrieved medical records and files after appointment.

EDUCATION:

GED, 1999, High School, Cape Fear High School, Fayetteville, NC

Attended Mitchell’s Beauty School

Attended Fay Tech Community College 8-05 to 11-05) – EMT-Basic, certified, CPR certified

ADDITIONAL INFORMATION:

Composite HealthCare System (CHCS) Order Entry Primary Care Manager (PCM) Booking KG-ADS Results Retrieval Composite Health Care System (CHCS) Appointment Booking Composite Health Care System (CHCS) Mailman MASCAL Training Trauma Room Training Medical Terminology CPT and ICD-9 Coding Guest Relations Customer Service Awareness Sexual Harassment Training Stress Management Training Records Management Training Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Fire and Safety Training Health Insurance Portability and Accountability Act of 1996 (HIPAA) Microsoft Word, Windows NT, Microsoft Outlook, Microsoft Office E-Doc DEERS

I self-certify I can type 45 words per minute with no more than 3-5 errors.

CPR Certified

EMT-Basic certification

CNA 5/2014

I certify that, to the best of my knowledge and belief, all of the information on and attached to this Resume is true, correct, complete and made in good faith. I understand that false or fraudulent information on or attached to this Resume may be grounds for not hiring me or for firing me after I begin work, and may be punishable by fine or imprisonment. I understand that any information I give may be investigated.

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