Administration, Management, Customer Service
Resume:
COURTNEY
MCKINNEY
CONTACT
Daphne, AL 36526
**********@*******.**.***
SKILLS
HONORS
EXPERIENCE
President’s List
Dean’s List (2)
Graduated cum laude
Carlisle Cares “Class Act” Award (2)
Microsoft Office (Word, Excel, Access)
Microsoft PowerPoint
RxCaliber (Home Delivery Software)
CareVoyant (Medical Equipment)
RxClaims (Medication Adjudication)
VOLUNTEER
Mystic Order of Persephone Mardi
Gras organization
Recovery efforts after the April 27th
tornadoes
Carlisle Medical 2015 Holiday
Committee
ADMINISTRATION // MAY 2013 - JANUARY 2017
CARLISLE MEDICAL, INC. // MOBILE, AL
Coordination of scheduling and training for the Administration Team, Durable Medical Equipment Team and Home Delivery Team
Handling the new referral intake for varies departments within the company Preparation of detailed reports and historical data for upper management Implementing system changes throughout the company Providing new systems training to varies departments within the company Creating communication tools, including draft letters for the president of the company Overseeing existing client initiatives and services Performing updates to the company website
Implementing and developing new company processes and systems Developing a purchase card process for the Durable Medical Equipment (DME) department Reconciliation of company credit card statements
Working closely with our on-staff nurses to coordinate Prescription Reviews for clients SALES ASSOCIATE // AUGUST 2012 - DECEMBER 2012
BAMA FEVER : TIGER PRIDE // SPANISH FORT, AL
Providing excellent customer service while checking out the customer, answering the phone, and helping the customer with merchandise inquiries Managing daily product shipments
Multitasking and efficiency during high volumes of sales PRESCHOOL TEACHER // MAY 2011 - JUNE 2012
LITTLE TIDE ACADEMY // TUSCALOOSA, AL
Designed activities to help develop children’s fine motor skills Established a curriculum that included basic concepts such as sharing, shapes, colors, numbers and alphabet
Assisted the children in potty training
Provided detail reports of the child’s day to each parents GENERAL MANAGER // DECEMBER 1999 - DECEMBER 2007
DOMINO’S PIZZA // DAPHNE, AL
In charge of all interviewing, hiring, and termination Created a weekly schedule while keeping it within my given labor percentages Training of all the employees on making the product and using the equipment properly Training of all Assistant Managers
In charge of labor control, product cost control, and product waste control. Making sure all team members were in a safe, but fast paced work environment Advanced computer skills for fast order taking
Understanding and reviewing the P&L for each month EDUCATION
BACHELORS OF SCIENCE // AUG. 2012
UNIVERSITY OF ALABAMA
MAJOR: Health Science
MINOR: Nutrition
GPA in Major : 3.749
GPA Overall: 3.584 (cum laude)
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