Customer Service Sales Associate
Resume:
Taylor K. Smith
Houston, TX
************@*****.***
Objective: To obtain a position in your organization commensurate with my skills and job experience.
Highlights of Qualifications
•Training in electronics such as televisions, computers, audio equipment, etc.
•Experience and ability to work long hours on feet.
•Experience in supervision duties such as delegating tasks to be done and ensuring completion of those tasks.
•Ability to complete assigned task in an efficient manner without the requirement of supervision
•Ability to work efficiently in fast paced environment
•Able to make difficult decisions in difficult situations.
•Excellent people skills and team player.
•Experience with making schedules, recording information, general data entry.
•Experience with maintenance duties in the workplace such as sweeping; mopping; cleaning; sanitizing etc.
•Experience in delivering timely service to fit customer need.
Experience
Communication
•Proven ability to communicate effectively in diverse environments.
•Ability to handle unhappy customers/patrons/workers effectively.
•Experienced in public speaking.
•Skilled at taking phone calls and recording information.
Supervision
•Instructed, supervised work groups of up to 8 people.
•Coordinated work assignments and evaluated performance of up to 8 people a day.
•Administered, organized, and assigned over 300 keys to Airmen dormitory rooms.
Employment History
Del Taco-Cashier: Took customers’ orders, handled money, and assisted in the preparation of food. Responsible for general upkeep of dining area. (September 2007- December 2007)
Wal-Mart-Electronic Sales Associate: Assisted customers with questions about electronics; televisions, computers, tablets etc. (October 2009- January 2010)
USAF-Air Traffic Controller: Assisted in controlling air traffic at and around Sheppard AFB. Guided multiple pilots safely to their destinations controlling up 6-8 aircraft at one time. (August 2010- February 2012)
USAF-Assistant Dorm Manager: Assisted dorm manager in assigning incoming airmen rooms, keys for those rooms as well as organizing paperwork for incoming airmen. Supervised up to 4-5 airmen in cleanup and maintenance of dorms. (February 2012- September 2012)
HH Gregg-Sales Associate: Assist customers looking to buy electronics and/or appliances by answering questions and performing demonstrations. (October 2012- April 2013)
Toys R US-Back of House Associate: Responsible for scanning product in and out of backroom of store, product placement on the shelves, assisting guest with pickups; unloading product off of trucks. Also register trained and responsible for asking guest to sign up for instant credits/ buyer protection plans. (June 2013-June 2014)
Little Caesars Pizza-Assistant Manager (in training): Responsible for the counting of the safe in the morning, ensuring safe and registers are correctly balanced. Dividing labor between employees. Providing excellent customer service. Must have knowledge of all positions in the store. (July 2014-December 2014)
Dollar Tree-Sales Associate: Ensure all customers are greeted and asked if they need help. Processing customers through register lines quickly and efficiently. Stocking and restocking of product on the shelves. Counting the safe at the end of closing shifts. (August 2014-December 2014)
Kiwi Services-Floor Technician: Travel to customers’ homes and providing cleaning services including; carpets, hardwood floors, tile, upholstery as well air ducts. Sell products to customers.(December 2014-May 2015)
Insurance Auto Auctions Laborer: Using Samsung handheld to check-in 30-40 incoming cars per day. Organization of the Run&Drive auction which includes the lining up and numbering between 300-600 vehicles. (June 2015-)
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