Charlene Warren

*** ******* ******

Las Vegas, NV 89110

Phone: 702-***-****

Email: acyfi8@r.postjobfree.com

OBJECTIVE:

Obtain a position with a progressive organization that offers the opportunity for advancement.

SUMMARY OF QUALIFICATIONS:

• Experienced with windows xp, windows vista, quick books, Excel, Lotus 1, 2, 3, Word

Perfect and various Promis programs (fprom, mprom, nebula, Uranus). Colsis, P.C, ADP

Payroll System and Baan System proficient.

• Good Organizer, who knows the value of efficient planning and effective time

management and filling systems.

• Competent, professional attention to detail, pride in generating quality performance and

achievement.

• Strong interpersonal communications and public relations. Able to relate well with

upper management, staff and customers.

PROFESSIONAL EXPERIENCE:

10/14/2014 - Current - Tele Tech At Home, Englewood, Colorado

Customer Service Agent for Bestbuy.com -

• Provide online customer care in sales and rewards.

• Provide a unique shopping experience that makes the customer happy.

• Provide quick and easy solutions to any problems the customer my have with their

accounts.

• Strive for metrics that exceed company policy standards.

• Maintain communication with peers and upper management through online chat rooms

06/13 – Current - Dignified Services, Las Vegas, NV

PCA - Care Giver -

• Provide professional services for disabled seniors.

• Compile daily reports and time sheets for each client.

• Human kindness, compassion, consideration, and respect.

• Independent contractor working closely with office staff.

03/02 – 01/08 AZ AG Freight, Las Vegas, NV

Freight Broker/Dispatcher –

• Find various trucking companies to haul freight for various manufacturing, produce and

animal feed shippers.

Set up accounts, track freight from pick up to delivery.

•

Negotiate a good rate for both trucking company and shipping company.

•

• Insure that all paper work is complete for both parties and sent on to corporate office in

Phoenix, AZ for accounts receivables and payables.

10/96-6/01 Bioproducts Inc. Las Vegas, NV

Material Handler – Administrative – Dispatch

• Prepare and ship various product samples to customers.

• Track and input production line numbers on a daily basis.

• Order all office supplies and production supplies.

• Track and maintain employee time cards.

• Produce month end reports for production, purchasing and petty cash.

• Process payroll 2 times a month thru ADP.

• Set up and track bag and bulk loads with various trucking companies to major customers

– 44 – 48,000 lbs loads.

• Set up and host all office functions, picnics, safety meetings and x-mas parties.

EDUCATION:

Executrain, San Jose, CA

Freelance – Windows, Word Perfect & Advanced Excel

Kaplan Professional Schools – Las Vegas, NV

Modern Real Estate Practice in Nevada – complete

State Of Nevada Department Of Education – Las Vegas, NV

High School Equivalency - Complete

Everest College – Henderson, NV

Scoping Diploma – Complete

ICDC College – Online

Certified Paralegal - Complete

References Available Upon Request

Contact this candidate