JACQUELINE ORLANDO
***-**** ****** ********, ** *1220
***********@***.*** 917-***-****
IMPORT LOGISTICS MANAGER
With Successful Experience in Account Management & Production
Delivers 20+ years of supply chain experience ensuring the cost-effective and compliant movement of finished imports. Blends expertise in compliant accounting, customs, and classification processes (including line reviews) with exacting attention to buyer design standards and delivery specifications. Delivers positive relationships with customs brokers, freight forwarders, and truckers as well as buyer departments, foreign factories, and wholesale partners.
U.S. Customs Broker License, Expected Winter 2017
Experienced in supply chain management for garments, jewelry, handbags, home textile, hard and soft goods, footwear, small goods, equipment, and seasonal products.
Managed large automated replenishment programs for big box retailers such as Wal-Mart as well as special limited-production projects for Kate Spade.
Implements successful documentation flow processes for new import logistics functions.
SKILLS
Line Reviews
Freight Contract Negotiations Shippers Letter of Instructions
Garment Specifications
International Drop Shipments
Volume Projections
Landed Cost Reports
Customs Compliance
Advanced Shipping Notices
Packaging & Labels
Monthly Shipment Logs
Sample Inspections
Tariff Classifications
NAFTA Compliance
Specification Spreadsheets
Leather & Fabric Approvals
Color Testing Labs
Lab Dips/Shade Bands
Software: Blue Cherry, MS Office Suite (Excel, Word, Outlook), SPS Commerce or any custom software.
Professional Experience
EMRG, LLC
Import Logistics Manager
2016-Present
- Handle all import shipments to 3PL Warehouse/DC
- Collect information when choosing a 3PL service provider
- Analyses/compares based on rates, service competiveness, reputation & current major retail accounts
- Amazon Vendor Central / responsible for:
Confirm PO's in portal
Create shipment documents & submit for routing
Create orders in 3PL portal
Submit ASN
Create/submit invoices for shipments
Submit any requests for POD's
SPS Commerce:
Forward purchase orders to 3PL
Arrange trucking for prepaid accounts
Invoice retailers
ED by ELLEN
Import Logistics Manager
2015-2016
Ensures the cost-effective and Customs compliant movement of Ellen DeGeneres private label import products, including women’s’ apparel, handbags, footwear, home goods, soft goods/textiles, and hard goods to U.S. warehouse. Key contributor in the classification process for approx. 100 skus. Computes landed product costs for accurate pricing and margin calculations. Assigns HTS numbers for imported lines and determines tariff rates. Negotiates freight contracts for ocean, air, and domestic trucking and approves all freight invoices. Submits Advanced Shipping Notice in Blue Cherry.
TRADEMARK, LLC.
Import Logistics Manager
2015-2016
Oversees costs and compliance associated with a product line of women’s’ apparel and accessories. Participates in line reviews and classification process for approx. 50 skus. Assigns HTS numbers for imported lines and determines duty rates. Negotiates freight contracts for ocean, air, and domestic trucking and approves all freight bills. Completes Shippers Letter of Instruction for various wholesale accounts.
C WONDER, LLC
Import Logistics Manager
2011-2015
Managed movement of a wide range of imports, including apparel, handbags, footwear, home goods, soft goods/textiles, hard goods, soft goods, and equipment to U.S. warehouse. Participated in line reviews and classification process for approx. 9,500 skus. Prepared landed product reports, assigned HTS numbers for every imported line, and determined duty rates. Negotiated freight contracts and approved all freight invoices.
Negotiated improved rates and performance among custom brokers and freight forwarders.
Developed processes behind documentation flow and customs compliance for new operation.
REBECCA MINKOFF, LLC
International Account Manager & Logistics Manager
2010-2011
Oversaw supply chain functions for 20+ specialty stores and 3 distributor accounts. Managed inventory movement from sales order to accounting credits. Allocated orders for pick and pack, invoiced purchaser, processed payment, released goods to freight forwarder/transport, and applied credit to proper account. Negotiated freight contracts. Ensured compliance with customs regulations and computed landed product costs.
Hand-picked to perform Logistics Manager functions in addition to account manager responsibilities.
KATE SPADE (a division of Liz Claiborne)
2005-2010
Production Manager
2007-2010
Promoted to position. Tracked international shipments to ensure proper invoicing and compliance with delivery specifications. Oversaw outsourced supply chain management company’s activities to improve performance. Managed special production projects.
Reduced in transit delivery times by 3-4 days – reducing goods at risk for finance/accounting.
Created production- and customs- compliant line sheets for 1,000+ SKUs – detailing dimensions, HTS numbers, duty rates, fabric contents, hardware, trims, and classifications for every product.
Logistics Manager
2006-2007
Promoted to position. Managed worldwide logistics and transportation operations – negotiating freight contracts for ocean, air, and domestic trucking. Liaised with suppliers and overseas logistics teams to ensure accurate shipment status, adherence to credit terms, and satisfaction of retailer inventory needs. Responsible for customs compliance, including product specifications, tariff classifications, and documentation requirements. Computed landed product costs, including duty rates on new body types.
International Accounts Receivable Associate
2005-2006
Created commercial invoice and shipping orders for international drop shipments. Resolved pricing, delivery, and chargeback issues directly with factories, freight forwarders, and international wholesale accounts. Applied as much as $1.0M/month in payments and credits from wholesale partners to customer accounts.
Reduced excessive credits for damaged goods by 50% - requiring return of the items prior to credit.
Logged all international shipments and revenue for executive management review.
BESS MANUFACTURING CO.
Import Assistant & Production Analyst
2003-2004
Created purchase orders and tracked shipment of home textile products to large retailers, including Wal-Mart. Responsible for documentation, daily factory communication, and timely shipment of goods direct to customer.
Created and maintained volume projection spreadsheets for buyers’ automatic replenishment programs.
Updated product specifications bi-annually, including components, design, filling, fabric contents, packaging, and labels.
THE QUILTEX CO., INC.
1992-2002
Production Manager – Infant Outerwear & Layette Garments for Wal-Mart
Accounts Payable Associate
1996-2002
1992-1996
Promoted to position. Responsible for ordering, specifications (quantities, pre-packs, colors, styles), sample inspections, color testing, packaging, labeling, lead times, customs documentation, shipment, and final transport of infant outerwear and layettes for Wal-Mart. Liaised with factories in Philippines and China to ensure adherence to strict design, packaging, and hangtag specifications. Prepared all forms and documentation required by Wal-Mart.
Commended by Wal-Mart buyers for excellence in production and delivery of finished garments.
EDUCATION
Successfully completed Certificate Program for U.S. Customs Broker License, Baruch College, New York, NY
Completed coursework toward Bachelor’s Degree at Kingsborough Community College – Brooklyn, NY.