Administrative Assistand

CYNTHIA C. COWAN

**** ******* **** ****, ***. F*, Augusta, GA 30909

706-***-****, ***********@*****.***

PROFILE

Military veteran with over 15 years of experience in an administrative environment

Proficient at Microsoft Office Suite

Answer multiline phones and accurately documenting messages

Scheduling, cancelling, and rescheduling appointments

Ability handle multiple tasks with minimal supervision

Filing medical records, patient and administrative files

Copying and faxing

Excellent interpersonal skills

Maintain high level of confidentiality to sensitive material

Good oral and written communication skills

EDUCATION

Augusta Technical College, Augusta, GA

Business Administrative Technology Diploma

Medical Administrative Assistant Specialization, August 2016

Business Administrative Assistant Specialization, May 2015

Microsoft Office Application Professional Certificate, August 2015

Administrative Support Assistant Certificate, December 2014

Albany Technical School, Albany, GA

Clerical Training Certificate, January 1981

EXPERIENCE

Internship, The Lydia House Augusta, GA Spring 2015

Set up and mailed care packages with personal items. Cut patterns for totes. Ordered supplies. Prepared personal correspondence and letters of support to patients.

Office Assistant, Georgia Personnel Albany, GA January 2007 to February 2009

Composed and typed routine correspondence, filed customer records, answered multi-line phone system, prepared invoices.

Administrative Assistant, Integra Solutions Albany, GA January 2006 to January 2007

Prepared daily reports for division chief, maintained budget using Excel spreadsheets, prepared monthly company newsletter.

Office Assistant, US Air Force Reserve Fairfield, CA January 1993 to December 1995

Prepared and maintained scheduled overseas travel/lodging reservations, monitored training schedule, oversaw attendance sheet.

EXPERIENCE

Internship, The Lydia House Augusta, GA Spring 2015

Set up and mailed care packages with personal items. Cut patterns for totes. Ordered supplies. Prepared personal correspondence and letters of support to patients.

Office Assistant, Georgia Personnel Albany, GA January 2007 to February 2009

Composed and typed routine correspondence, filed customer records, answered multi-line phone system, prepared invoices.

Administrative Assistant, Integra Solutions Albany, GA January 2006 to January 2007

Prepared daily reports for division chief, maintained budget using Excel spreadsheets, prepared monthly company newsletter.

Office Assistant, US Air Force Reserve Fairfield, CA January 1993 to December 1995

Prepared and maintained scheduled overseas travel/lodging reservations, monitored training schedule, oversaw attendance sheet.

Office Manager, US Air Force Sacramento, CA March 1981 to December 1992

Maintained office calendar, scheduled appointments, setup meetings/conferences, answered multi-line phone, typed performance evaluations, prepared reports, oversaw training schedule, and processed incoming/outgoing mail.

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