Wanda L. Bagley

Lyman, SC

862-***-**** acyfd5@r.postjobfree.com

Litigation Paralegal Administrative Support Project Manager

Customer/Client Service Document Preparation Executive/Director Level Support

A highly talented Legal Secretary with over 20 years of experience supporting busy attorneys and ensuring fast-paced offices are running at top productivity. Extremely accurate and organized with strong skills in legal office administration, document preparation, correspondence and pleadings, file management and providing exceptional client/customer service. Strives in fast-paced environments performing regular and recurring duties independently without supervision. Self-starter with excellent oral and written communication skills with extensive knowledge of legal terminology, scheduling and documentation. Outstanding in project management with the abilities to analyze, prioritize and multi-task efficiently to ensure projects are delivered timely and accurately.

Selected Highlights

Remarkable ability to retain a large variety of information and interpret it to various publics, strong ability to multi-task and perform secretarial and clerical duties with speed and accuracy without supervision

Strong interpersonal, communication and organizational skills with the ability to train, develop and support staff within the legal industry

Strong tenure with proven experience in the legal sector, supporting high level directors and have always exceeded expectations

Excellent communication skills proven by the ability to lead and interact with people from diverse backgrounds

Core Competencies

Legal Office Administration

Complex Scheduling

File Management

Employment Litigation

Software Fluency

Arbitration Hearings

Time Management

Legal Correspondence

Client Billing

Arbitration Hearings

Data Entry

Professional Experience

Attorney General’s Office State of NJ Voorhees, NJ 2004-2016

Legal Secretary II

Develop systems to effectively and efficiently transcribe dictation without compromising the accuracy.

Employ exceptional research and organizational skills to prepare legal documents for court proceedings.

Established mechanism to quickly answer phones, demonstrate exceptional customer service by assisting the individuals online or directing them to the appropriate channels.

Implement a system of efficient filing and data entry.

Create and implement strategies for the efficient opening and closing of cases in docketing system.

Collaborate to improve profitability efforts by entering of time for attorneys in timekeeping system to ensure billing is accurate.

Ensure organizational efficiency by making and scheduling appointments in each of the attorney’s calendars.

Smart Staff Personnel/Advantage Personnel Berkeley Heights, NJ 2002-2004

Legal Secretary

Develop and implement strategies to transcribe dictation whilst maintaining the accuracy of the information.

Used strong research and analytical skills to prepare legal documents (motions, pleadings, stipulations, briefs, etc.) for court proceedings.

Developed a comprehensive document managing and processing systems for the creation, storage and access of letters.

Use appropriate customer service techniques when answering phones to assist persons calling or direct them to the department/personnel that was best able to assist.

Develop a strategic system of inventory to efficiently and accurately complete filing as well as order supplies prior to their running out.

Increased office efficiency by accurately detailing computer calendar to coincide with court and trial dates, and conference calls and making travel arrangements when necessary.

Roberts & Mercanti LLP Newark, NJ 2001

Legal Administrative Assistant

Utilized exceptional legal research and critical thinking skills in the preparation of legal documents for processing of U.S. Patents and Trademarks for filing.

Created systems which increased the accuracy of transcribed dictation.

Displayed commendable customer service techniques when answering phones to assist persons calling or to direct them to the department/personnel that was best able to assist.

Developed and implemented mechanisms to increase accuracy in filing

Created a system which facilitated expedient responses to different associates either in U.S.A. or in other countries.

Maintained an inventory system to efficiently keeping track of supplies on a daily basis and order prior to them running out.

Created office efficiency strategies in the scheduling of appointments and/or meetings, detailing computer calendar to coincide with appointments and meetings.

Acted as a liaison between our office and the Patent and Trademark Office in Washington, D.C. concerning discrepancies in the reports sent over ensuring the speedy resolution of same.

Levin, Clancy, Foster & Arena Livingston, NJ 1999-2000

Legal Secretary

Developed mechanism to for accurate and expedient preparation of legal documents for collection of wages such as: Notices of Wage Application, Orders for Wage Execution, Writs of Execution

Displayed keen attention to detail when typing letters and other court documents according to the attorney’s specifications.

Created a system of dictation transcription that greatly improved the accuracy of the process.

Developed mechanisms to answer phones and promptly direct the call to the relevant party who could assist.

Implemented a system of filing which increased effectiveness and accuracy.

Liaison between office and Sheriff’s Departments on various cases so as to ensure that the conduct of the cases were finalized as quickly as possible.

Additional Credentials

Education

East Orange High School East Orange, NJ: 1983

High School Diploma Awarded

Microsoft Office: Word, Excel, Outlook, Power Point; Type 80+ wpm

References: Available Upon Request

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