Project Management Manager

David L Hall

*** **** **** **., *******, FL ***** 813-***-****

**********@*****.*** https://www.linkedin.com/in/davehall2k

Proven Project Manager and Business Analyst Stakeholder and Vendor Management Strategy Oriented

A RESULTS DRIVEN PROFESSIONAL experienced in the implementation and deployment of sales and technology initiatives within Enterprise environments. Advanced knowledge of Project Management, Waterfall SDLC, Agile (Scrum) Methodologies, Business Analysis and Process Improvement Initiatives. Thorough knowledge working both autonomously and in team environments providing high levels of service to external and internal customers. Extensive experience managing stakeholder and vendor relationships.

Core Qualifications

Dynamic and skilled Project Manager with expertise in business process engineering and software development life cycle.

Exercises initiative in applying skills critically and creatively to approach complex problems and make reasoned decisions.

In depth knowledge of Business Process Improvement techniques utilizing Project Management, Business Analysis and Lean Six Sigma techniques.

Adept working Agile and Waterfall environments

Proficiency with functional analysis and requirements gathering

Comfortable working with cross functional teams and remote resources

Professional Experience

Scrum Master / Project Manager May 2016 Present

American Association for Physician Leadership

Reports directly to the COO / CTO.

As a Scrum Master, successfully managed two remote development teams and eight Product Owners developing for both mobile applications and an ecommerce based website.

Utilized TFS for all user stories, worked as an integral medium between Product Owners and Developers. Ensured all stories were vetted, properly written with acceptance criteria and approved by the organization.

Acted as a Negotiator between Product Owners and Development teams.

Designed reporting mediums for a Project Management Room that allowed the organizational members to report/view progress on both Agile and Waterfall projects as well as innovative reporting for departments. This concept was initiated to give organizational members visibility into key functions throughout the business.

Business Analyst May 2011 February 2016

Bisk Education, Tampa, FL

Performed both PM and BA roles in smaller enterprise projects and BA roles in larger enterprise projects utilizing both external and internal resources

Managed the enhancements of native Learning Management System utilizing Agile processes as a SCRUM team member utilizing user stories in a prioritized product backlog

Worked with Product Owner to ensure product backlog prioritization supported business goals and requirements

Managed and coordinated UX/UI enhancements for LMS utilizing user stories in TFS

Authored low fidelity wireframes and storyboards using tools such as Visio, Functional Specification Document and Business Requirements Documents in MS Word.

Responsible for Functional requirements gathering and dissemination among stakeholders

Controlled scope creep and change management through negotiations with stakeholders and delivery teams

Authored Visio diagrams and performed gap analysis on various internal processes

Territory Manager July 2007 January 2011

Mighty Auto Parts, Tampa FL

Successfully managed a diverse customer base across multiple business models within the automotive repair and service industry.

Managed a two man delivery and warehouse team with stringent scheduling across a geographically diverse territory.

Created customized presentations based on prospect strategy and market conditions

Oversaw accounts receivables, new product implementations and staff training

Maximized efficiencies utilizing waterfall project management techniques implementing new product line placements.

Territory Manager March 2003 July 2006

BG Products, Tampa, FL

Successfully managed over 100 accounts within a specific geographic region.

Responsible for triple digit sales increases year over year.

Acted as single point of contact for all customers, performed new product demonstrations, technician training, sales training, sales strategy implementation and ensured equipment was properly maintained and technicians were proficient with operational requirements.

Worked in a team environment in order to successfully maintain and service a larger geographic region.

Sales Manager January 2002 December 2002

Wireless Dimensions, Melbourne, FL

Daily management of sales staff utilizing both inbound and outbound sales calls from a central HQ.

Performed as a single source of contact for 150 individual franchise locations.

Oversaw new product launches, daily reordering, accounts receivables, and acted as a SME and primary contact for wireless carrier contracts.

Education

MBA, Project Management, Florida Institute of Technology, 2013

BS, Marketing, University Central Florida, 1998

Certified Scrum Master (CSM), Scrum Alliance 2015

Master Certificate in Executive Leadership, Notre Dame University, 2015

Master Certificate in Business Analysis, Villanova University, 2015

Certified Professional in Business Process Management (CPBPM), Villanova University 2014

Military Service

USAF 1985 – 1988 – Honorable Discharge

References available upon request.

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