Manager Food Service
Resume:
John W. Crowe
Mt Pleasant SC 29466
John W. Crowe
Qualification Highlights
** ***** ** ********** ********** with Aramark Corporation.
General Manager The Citadel Oct 2015 to Present
Management of all operational aspects of a $10.5 million account, Hiring, Training and development of of manager team of 9 salaried managers and 150 hourly associates. Excellent in building of strong relationships based on trust and credibility. Key Influence & input of operational and culinary expertise. Experienced in change initiatives that drive productivity and process to achieve high standards.
Operations Support Director Apr 2012 to Oct 2015
Member of the Food Management Group Team in Global Operational Excellence. Instrumental in shaping future business with development of a repeatable business model focused on process and business standards in all lines of business of Aramark. Emphasis on training and developing business unit leaders. Able to impact and influence thru coaching in processes and standards.
Creation of critical components of the enterprise quality assurance program
Training leaders, site management & hourly associates in QA process
Coaching management through critical change initiatives
Conduct QA audits and training across multiple regions.
Expert in food safety and quantity foods production management
Produced measurable productivity and quality improvement using Quality Assurance Food and Labor tools
Senior Food Service Director Western Carolina University Feb 2009 to Apr 2012
Manage all operation aspects of $15 million account. Hiring, training and development of 17 managers and 350 employees. Grew revenue from $9.5 million to $15 million. Excellent campus relations with client and departments heads
Supervised 17 salaried managers.
Actively participate and lead operations of catering, residential board operations, retail operations and concessions
Proprietary Brand Training Champion SE Region
Created training program for board and catering managers.
Well versed in menu engineering.
Regional Training Manager for Profitable Food Production
Training Manager for special projects and new accounts.
Strategic business review with clients
Special Projects
Training Manager visiting new and existing accounts sharing information and procedures for new concepts.
Training team member for Regional Food Production Workshop.
Implementation of Aramark concepts in house for multiple locations.
Regional Troubleshooter and key project work assigned by RVP and senior leadership of region.
Assisted with renovation projects including construction and opening of new dining facility
Education
1989- 1994 Johnson & Wales
B.A., Business Administration and Food Service Management.
A.S. Culinary Arts
Contact this candidate