22 years as a legal secretary/office manager
Resume:
Denise M. Reynard
**** ******* ***** ***** ***** City, Ohio 43123
********@********.**.***
Experienced Administrative Assistant
Service-focused, technically skilled and hardworking office support professional with twenty-three years of experience as a legal secretary and office manager.
Great interpersonal and communication skills -- tactful handling of sensitive and confidential issues.
Reputation for dependability, honesty, dedication and enthusiasm. Provide premium service to both internal and external customers.
Experience
ROGER WARNER CO., LPA
Formerly known as Wallace & Warner Co., LPA
12/1994-current, Legal Secretary/ Office Manager
Columbus, Ohio
Served in administrative support position to Mr. Warner as well as Office Manager. Managed the court calendar for the office while also keeping current Accounts Receivables and Account Payables.
Key Accomplishments:
Demonstrated ability to quickly learn organizational processes, workflows, policies and procedures.
Handled a range of administrative support and office management functions for the office; including transcribing dictation, appointment scheduling, preparing court documents and office inventory.
Answered telephones and courteously assisted customers within high-volume, deadline-driven settings.
Processed all accounts receivables and payables as well as managed the payroll, collections and all banking accounts and transactions.
MEIJER
9/1990 – 10/1991, Sales Associate
Columbus, Ohio
Worked as a Sales Associate responsible for merchandise stocking, inventory, and price changes.
Key Accomplishments:
“Setting” newspaper ads.
Thrived within busy environment, requiring the ability to multitask and maintain an organized work area.
Demonstrated effective customer service skills while on the floor with customers.
GEORGE GARNER TRAVEL
4/1990 – 9/1990, International and Leisure Consultant
Memphis, Tennessee
Interacted closely with both corporate and private clients to secure their travel plans both internationally and domestically.
Key Accomplishments:
Booked and secured international and domestic air, hotel and car reservations.
Explored travel packages and tour opportunities with our clients to secure the perfect vacation destination.
Education
1985, Columbus Para-Professional Institute, Columbus, OH
Certification Program Graduate
Major in Travel and Tourism
Skills
Skill Name
Skill Level
Last Used/Experience
MS Office Suite
Expert
Current/22 years
Filing & Records Management
Expert
Current/22 years
Front-Desk & Phone Reception
Expert
Current/22 years
Customer Service
Expert
Current/22 years
Payroll
Expert
Current/15 years
Office Management
Expert
Current/22 years
General Bookkeeping
Expert
Current/16 years
Quicken
Expert
Current/16 years
Calendaring/Scheduling/Meeting Planning
Expert
Current/22 years
Administrative & Executive Support
Expert
Current/22 years
Word Processing/Typing (75 WPM)
Expert
Current/22 years
Tabs3 Billing Program
Expert
Current/10 years
Additional Information
My greatest passion is gourmet cooking and baking. I am very involved in my church. In the past I have served as Sunday School Superintendent; I organize women’s fellowship events such as dinners, theater, Chick Flicks and other events. I also serve on several planning teams for large church events such as the Church Picnic. I previously served four (4) as the editor for the newsletter.
I am also a Notary Public.
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