Service

CURRICULUM VITAE

V&P. O. KAIMLA TEH. GHARAUNDA

DISTT. KARNAL (132114)

HARYANA (INDIA)

Mob-+917*********

E-Mail: **************@*****.***

SANDEEP ARYA

OBJECTIVE:

To work in a challenging environment as an active member of team towards accomplishment of organizational goal.

WORK EXPERIENCE: - Total Experience 14 years

Currently Working:- Cummins Sales & Service Pvt. Ltd from Nov,2016 as a Service

Engineer at New Delhi

Key Responsibility: - (Cummins Sales & Service Pvt. Ltd)

Provide the After sales support

Routine Maintenance of Dg set with quality.

Trouble shooting of DG set.

Assist in Dg set Installation and commissioning and De commissioning.

Decisions of warranty.

Handling customer complaints in field related with Dg Set.

To encourage the customer towards annual maintenance contract.

Previous Location:- Delhi

Employer :- Mahindra & Mahindra ( Powerol Division)

Role :- Customer Relationship( Delhi & UP West)

Season :- From June 2012 to March 2015

ey Responsibility :- ( Mahindra & Mahindra)

Handling Installation & Commissioning and Recon Work Through dealer Network.

Ensure Dealer service profitability & improve the Workshop Turnovers & Earning.

Spare Parts sales through the dealer as per target.

Resolving the complained of customers with in min time, making FIR, FSR & decision for warranty.

Involved in dealer development activity like regular auditing, skill assessment of Service engineers.

Service Promotional Activities.

Warranty settlement & Provide Feedback through technical reports & Failure analysis Reports

Analyzing business potential & executing strategies to drive service, increase turnover and achieve desired targets.

Key Account manager for biggest telecom Infra providers mainly Indus, BIL and Viom, ATC, Reliance, Airtel etc.

Key account manager of Delhi & UPW in telecom segment.

Location :- Rewari & Gurgaon

Employer :- (Cummins) Svam Power Plants Pvt Ltd.

Role :- Sr. Service Engineer.

Season :- From Feb 2005 to April 2012

Key Responsibility: - (Cummins ) Svam Power Plants Pvt. Ltd)

Installation & Commissioning of DG sets, commercial vehicle engine, drilling machine engine, compressor machine engine in which Cummins engine are used.

Resolving the complained of customers with in min time, making FIR, FSR & decided of warranty.

Operation & maintenance of Cummins DG sets.

After sales support of Cummins engines up to 2000 KVA.

Marketing of Cummins Generators up to 320 KVA.

Train the new technician for skillful working.

Trouble shooting of Cummins Dg set from 30 Kva to 1500 Kva

To encourage the customer towards annual maintenance contract.

Location :- Karnal & Gharaunda

Employer :- Kisan Tractors (Auth. Dealer of Eicher Tractor)

Role :- Supervisor (Warranty & Floor Incharge)

Season :- From Feb 2003 to April 2005

Key Responsibility: - (Kisan Tractor)

Ensure Proper PDI of Tractor.

Service Promotional Activities.

Handling Floor Activity like arranging Technician & Parts for job.

Working as a service Adviser.

Warranty Decisions and settlement.

PROFESSIONAL TRAINING:-

Has successfully complete special one year training in HARYANA ROADWAYS KARNAL of Tata Cummins engine &Tata vehicle (06 Feb. 2002 to 05 feb.2003)

7 month Mech. & Electrical hands on & theoretical training of CUMMINS Engine in CUMMINS SALES & SERVICES INDIA LTD Erandawana, PUNE (1 Jan. 2007 to 20 July 2007) Cummins I.D.-15295316HA Reff MR. Kadam 988*******

4 days training in NEWAGE ELECTRIAL INDIA LTD in AHMED NAGER (MAHARASTRA) of Stamford Alternators (04july2007 to 08july 2007)

TECHNICAL QUALIFICATION:-

3 years Diploma in Automobile Engineering from Govt. Poly. Ambala City under Technical Education board of Chandigarh ( Haryana) in June 2001

EDUCATIONAL QUALIFICATION: -

10th Passed from Bhiwani Board Haryana in 1998

12th passed from kurukshatra university with additional paper

Knowledge computer operating & internet.(ms office, power Point, ms exel )

PERSONAL DETAILS:-

Father’s Name : Sh. Hari Singh

Date of Birth : 09/10/1983

Marital Status : Married

Nationality : Indian

Sex : Male

Salary expected : Negotiable

Declaration

I hereby declare that these are the brief information about myself for your kind perusal & assure you to give my best & loyal services if you given me a chance in your esteemed organization.

Date

Place (SANDEEP ARYA)

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