Project Manager Microsoft Office
Resume:
Jason Coury
Burke, VA ***15
***********@*****.***
https://www.linkedin.com/in/jasonccoury
Skills & Accomplishments
Project Management & Relationship Management
Implementation Management
Proficient in EDI XML, HL7, Edifact, X12, NCPDP Script
Expert Level Microsoft Office Products User
Employment
4/2016-Present Implementation Project Manager II, Vonage Mclean, VA
●Engage in the Pre-Sales process with the appropriate Account Sales Rep, Engineer, and Customer
●Maintain complete control and responsibility for the entire installation and implementation process for a single project environment
●Provide coordination of internal and external resources to ensure a successful installation implementation and resolution of any post cutover deficiencies, including, but not limited to, the coordination of the Project Team and outside vendors
1/2016-4/2016 Implementation Project Manager, RxNT Annapolis, MD
●Manage implementations and system enhancements
●Collaborate with clients to implement enhancements
●Update management of status on all ongoing projects
12/2013 –11/2015 Integration Analyst, Surescripts LLC Arlington VA
●Implementation Project Manager
oManage Customer Milestones to ensure project stays on track
oKnowledge of all products offered by Surescripts to be a SME for Customer Inquiries
oKnowledge of NCPDP standards and ANSI X12 transactions to ensure adherence
●Point Person for questions
oCertification
oAccount Management
oCustomer Support
●Document Processes
oWorked with Internal Teams to revise documentation as Requirements change.
1/2010 – 12/2013 Customer Care Analyst, Surescripts LLC Arlington VA
●Manage caseload of assigned accounts
oPharmacy, Prescriber and Software Vendor Accounts
oKnowledge of network, XML and 5010A1
oIssue Resolution
●Adherence to Policies and Metrics
●Point Person for Questions
●Participate in Team Meetings
7/2002 – 1/2010 Premier Client Analyst, Global Payments Owings Mills MD
●Manage caseload of assigned Fortune 500 accounts
oInvestigate and address merchant level account inquiries
oDeep dive into EDI billing transactions
●Address software issues
oTroubleshoot / help desk type support
●Reporting
oProvide data for internal and customer monthly reports
oObtained thru investigation of EDI transactions and Internal Notes
●Participate in Team Meetings
Education & Certification
ComputerTraining.com Microsoft Certified Systems Engineer Training Program
Obtained MCP
Lincoln Technical Institute Help Desk Analyst
Obtained Graduation Certificate
Oakland Community College Business Administration
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