Facilities, Production, Operations, Management

Teresa Schultze

**** – ***th Street North ~ Hillsdale, IL 61257 ~ 309-***-**** ~ *********@***********.*** Competitive Advantages

Positive, results-driven, innovative individual with proven success in balancing operational efficiencies and business growth with client satisfaction, offering more than 20 years of progressive facilities & project management experience with world-class, Fortune 500 organizations. Take pride in ability to effectively combine corporate objectives and values with personal and professional goals and work ethics. Employ proactive management and strong leadership techniques to generate accomplishment-driven workplace environment. Build and foster strategic business relationships while maintaining customer satisfaction at all levels. Professional Experience

Johnson Controls, Inc. – Denver, CO 2015 to Present Account Executive

• Improve facilities & equipment to allow the building owner to achieve business objectives. Sell, renew and expand renewable service agreements, including multi-year agreements, to both new and existing customers. Exceeded goals & awarded Silver Eagle. Alcoa – Davenport, IA 2014 to 2015

Manager, Ingot Manufacturing

• Highly successful delivery of 24/7 manufacturing projects & operations that comply with EHS policies, guidelines, applicable laws

& ISO standards through subordinate lead operators and ~240 employees.

• Improved operational efficiency to deliver best ever historical production record in first 100 days. Sodexo – Moline, IL 2012 to 2013

District Manager, North America Corporate Facility Services

• P&L responsibility in excess of $250M portfolio of Fortune 500 accounts, including successful direction & delivery of facility & operational services that comply with contractual SLAs, KPIs, EHS policies, FDA guidelines, applicable local, state and federal laws

& ISO standards through subordinate managers, supervisors & employees.

• Establish strategy & account operations plans for multi-site accounts in order to maintain a solid & mutually beneficial business relationship that ensures customer satisfaction, account retention & organic growth.

• Review & approve business plans, budgets, skills assessments, training & development with general managers. Johnson Controls, Inc. – Milwaukee, WI 2004 to 2012 Business Development - Solutions Development Director/Customer Business Manager/Technical Facilities Services SME

• Managed innovative solution development, implementation & operational facility support across multiple markets, including solution viability review with the Executive Leadership Contract Review Board achieving 100% approval rate.

• Utilized advanced subject matter expertise to create effective, sustainable operational facility solutions to support FDA, GXP (GMP, GCP, GLP) & MHRA compliance for Life Science Accounts.

• Analyzed customer portfolios of facility services, maintenance & operations to identify areas of risk & cost reduction opportunities to meet or exceed fiscal profitability targets through quantitative & qualitative analysis.

• Developed the financial business case & operational design in order to generate a value proposition that incorporates product offerings, energy savings & sustainability for multiple organizational Lines of Business.

• Business & project manager responsible for profitability objectives including contract execution & renewal of high-tech, highly- regulated O&M business supporting customers’ critical facility environments & manufacturing process operations in regulated space, including technical services, predictive/reliability based maintenance & energy management due-diligence.

• Successfully resolved customer satisfaction & risk-related issues regarding facility maintenance operations performance for large, high-risk, highly-visible account contracts.

• Managed P&L responsibility of $228M of guaranteed savings, with zero shortfalls, for a variety of facilities operations including industrial, manufacturing, government facilities, hospitals, schools, & universities through maintenance, management, modeling & continuous improvement of building operations & security systems.

• Trained & prepared customer staff to manage & maintain facilities safely, efficiently, applying best practices.

• Provided Facility Consulting Services to customers on energy usage, conservation measures, building automation system configuration, security system monitoring, wastewater, water treatment, quality building environments, industry metrics, operations & maintenance.

John Deere – Moline, IL 1999-2002

Facility Technical Facilities Services Manager - Technical Services Engineer/Product Support/Customer Support

• Directed the technical engineering services of an industrial production facility, driving the top 5 KPIs (Safety, Quality, Productivity, Delivery & Profitability) resulting in continuously meeting/exceeding organizational goals & project timelines.

• Planned, directed & coordinated all aspects of facility-related services to include production, maintenance, construction, security/guarding, grounds/landscaping, janitorial services, shipping and receiving, storeroom & MRO.

• Exceeded safety & quality goals, decreased costs & improved the technical services department efficiency 61% by utilizing continuous improvement & root cause analysis.

• Interfaced & coordinated with other internal/external departments to accomplish cost effectiveness, product quality & 100% customer satisfaction.

• Planned, scheduled & assigned overtime as required for production & project needs including preventive/predictive & reliability based maintenance requirements with 100% accuracy & completion within union contract requirements.

• Rewarded for working within & under fiscal budget, safety, & incorporating operational cost-reduction measures.

• Union contract language, negotiation & successful interpretation with zero grievances.

• Implemented various elements of TQM, Six-Sigma, project management & concurrent engineering principles in the handling of multiple vendors, internal & external customers.

• Assisted in product line enhancements through participation in project teams. Identified & resolved critical technical engineering issues regarding revision control & discrepancies between European & American engineering standards.

• Developed, designed, electronically published & implemented technician recruiting program for North American construction equipment dealers.

• Trained to operate, calibrate & repair hydrostatic crawler. Trained & administered pre-certification to qualify technicians for training.

• Conceptualized, developed & launched machine inspection checklist program for major machine groups of construction equipment by organizing & coordinating a Global Dealer Advisory Group, providing technical support & project presentations. Department of the Army – Rock Island, IL 1980-2000 Pipefitter, General Foreman - Equipment Specialist, Instructor/Trainer

• Installed, modified & repaired new & existing high & low pressure systems & equipment (i.e. steam, hydraulic, pneumatic, mechanical, electrical & electronic) related to building systems & mechanical infrastructure.

• Effectively performed troubleshooting, analyzing & resolving malfunctions w/100% accuracy.

• Reviewed & interpreted blueprints, job specifications & technical designs & drafts.

• Exceptional performance ratings & zero sick leave usage commendations. Rewarded for implemented Army Ideas for Excellence suggestions.

• Project, technical & logistical management for skilled & non-skilled union labor force, managing all aspects & ensuring customer satisfaction. Received performance award for effective utilization of resources, finishing ahead of schedule & under budget.

• Team leader/trainer for indoor/outdoor course established for team-building initiatives & learning in an effort to transition workforce to self-directed work teams. Received Commander’s Coin of Excellence for leadership.

• Successfully established, developed, evaluated, monitored & perfected a comprehensive preventive maintenance program with database for manufacturing facility equipment, building systems, controls & operations.

• Developed, launched & updated an automated maintenance & manufacturing supply inventory system.

• Fluent in Microsoft applications (Word, Excel, Power Point, Project, Outlook, Access) Visio, Lotus notes & Internet. Professional Memberships

Society of Manufacturing Engineers (SME), International Facility Management Association (IFMA), National Cooling Tower Institute, National Association of Women in Construction, Certified Manufacturing Technician (Society of Manufacturing Engineers), Incident Commander Certification, OSHA Certified, Phi Theta Kappa International Honor Society, Psi Beta Kappa Honor Society, Beta Alpha Psi Honor Society, Association of Professional Energy Consultants, and Cambridge Who’s Who. Education

Masters in Business Administration (MBA)

Western Illinois University, with honors Macomb, IL Bachelor of Science, Engineering, Manufacturing

Western Illinois University, cum laude Macomb, IL

Executive Leadership

Graduate School, USDA Washington, D.C.

Pipefitter, U.S. Department of Defense (Army), Degree-Skilled Trade Black Hawk College Moline, IL

References - Furnished upon request

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