Technician Assistant
Resume:
Kevin V. McDonald
New City, NY *****
*********@*****.***
WORK EXPERIENCE
Medco Health Solutions / Express Scripts
Xerox associate onsite
Medco / express scripts ; technician assistant for 198 devices onsite with network notification & response / downtime documented
DocuCare technician / technician assistant
DocuCare certified on the following
Workcenter 238,245,265,275 all mfd’s multifunctional devices
Documentcenter / workcenter (color mfd )
3545,7345,7365,7575 color specialist training cert
Docutech operation. Large printing. Mail merge, schematics, floor plans, blueprints, plotter operation
Phaser products 4500, b&w, Phaser color 8550, 8560 ColorCube 9210 maintenance, print quality maintenance, printhead replacement, other services
Digital archiving & scanning, archive retention (Iron Mountain, etc.)
Dayforward scanning, manual scanning & reproduction, finishing, gbc,metal coil, holepunch
UPS ( 1200pcs + in two days 2x a month)
Processing and delivery of incoming USPS and inter-office mail.
Custom packing & shipping ( usps – ups )
2005-2007
LeCroy Corporation, Chestnut Ridge NY
Xerox associate onsite, duties
Copier maintenance & general technical service, network & software issues,
Print production, digital scanning & archiving,
Manual scanning & reproduction archiving, ( service dept operational manuals scaning & repro) supply inventory, billing & service calls,
Processing and delivery of USPS and inter-office mail.
Paper delivery
Board of dir. Book - printing & finishing
2003-2004
Fujitsu Network Communications, Pearl River NY
Onsite Xerox assoc.
Copier maintenance, network troubleshooting. Print queue,
Mainframe printing, digital archiving,
Shipping/receiving, freight management, UPS and FedEx shipments,
Processing and delivery of incoming USPS and inter-office mail
Supply ordering & inventory (including kitchen & pantry supplies)
2002-2003
Acord Corporation, Pearl River NY
Onsite Xerox associate, responsible for
Copier maintenance, mainframe printing, Shipping/receiving
Print production,
Processing and delivery of incoming USPS and inter-office mail
UPS and FedEx shipments
Digital cd billing
Duplication, archives management,
Board of directors’ manual printing & finishing,
Office supplies / inventory & ordering
1998-2002
Verizon Wireless, Orangeburg NY
Lead account associate for Xerox national account,
Supervision of on-site staff (7). Departmental functions included
Processing and delivery of incoming USPS and inter-office mail
Print production ( manuals, marketing Print production)
Machine maintenance of 50 devices, paper delivery,
Xerox helpdesk for national fleet & service calls
shipping/receiving, UPS and FedEx shipments
billing p.os record retention
1996-1998
LeCroy Corporation, Chestnut Ridge NY
Shipping asst. / manager
UPS and FedEx shipments –
DHL / Airborne bulk shipping,
Intl freight, customs documentation
Custom packaging,
Maintained inventory of supplies & custom packaging
Custom packaging, pallets, shrink wrapping, banding, pallet jack, powerjack operator
Skills / Training / Certification
DocuCare technician / technician assistant
-color specialist training cert
-DocuCare certified on the following
Workcenter 238, 245, 265, 275 (multifunctional devices)
Phaser 4500 (b&w), Phaser 8550 & 8560 (color), Colorcube 9210
Documentcenter / workcenter (color mfd )
3545, 7345, 7435, 7575
Docutech operation - large printing, mail merge, schematics, floor plans, blueprints, plotter operation
System maintenance, print quality maintenance, printhead replacement, other services
Digital archiving & scanning, archive retention (Iron Mtn., etc. )
Dayforward scanning, manual scanning & reproduction, finishing, gbc,metal coil, holepunch
Ups large shipments, ( 1200pcs + in two days 2x a month)
Mail sort, process & delivery. Custom packing & shipping ( finishing GBC, Coil Binding, Hole Punch, Velo Bind)
Xerox : Training & Certifications
DocuCare technician / technician assistant
DocuCare certified on the following
Workcenter 238, 245, 265, 275 all mfd’s multifunctional devices
Documentcenter / workcenter (color mfd )
3545, 7345, 7365, 7575 color specialist training cert
Docutech operation large printing, mail merge, schematics, floor plans, blueprints, plotter operation
Phaser products 4500, b&w phaser color 8550, 8560 colorcube 9210 maintenance, print quality maintenance, printhead replacement, other services
Digital archiving & scanning, archive retention ( iron mtn. Etc. )
Dayforward scanning, manual scanning & reproduction, finishing, gbc,metal coil, holepunch
Network & desktop knowledge, xp powerpoint excel
Mail & postal services
Knowledge of pitney bowes & neo post machines ( high volume), certified / registered, priority/priority intl, express, dimensional mailing, bulk mailing, sorting & delivery
EDUCATION
SUNY Cobleskill 92--93 Landscape Architecture 30 + credits
SUNY Rockland 1998- 2002 Liberal Arts 12- 15 credits
References Available with request
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