Customer Service Sales

Enrique Hernandez Jr.

**** ******* **

Denver CO, 80221

Cell Phone 720-***-****

OBJECTIVE:

My goal is to work for a well established company that will provide stability and benefits for my experience and work ethic.

SKILLS AND QUALIFICATIONS

Bi-lingual, excellent verbal and written communication skills in English and Spanish.

Over ten years work experience in customer service, warehouse, shipping/receiving and distribution.

Over ten years experience working with various warehouse equipment and machinery, as well as shipping & receiving software and procedures.

Self starter eager to take on new challenges and responsibilities with a strong work ethic.

WORK EXPERIENCE

Process orders for various industries such as; printing press, granite slab, wholesale distribution, landscaping equipment vehicles and parts, and precious metals for a metals recycling company.

Sales order processing included measuring and analyzing all requests for proper distribution and pick-up.

Programmed and customized various printing equipment to complete orders as wells as, monitoring the process to ensure accuracy and quality.

Resolve and troubleshoot any issues that arise regarding various warehouse equipment and issues.

Retrieve orders from various computer databases, followed by pulling and packing requests from a warehouse inventory.

Process and prepare invoices through the companies billing systems to include with product package once it is ready to be shipped.

Shipping, packaging, and tracking products utilizing various company specific system databases.

Loading/ unloading trailers, sorting, staging and transporting inventory with forklifts.

General maintenance of warehouse which included physical inventory counting, stocking, and organization.

Load trucks and arrange pallets in order consistent with cubic weight, size and characteristics.

Work cooperatively and productively with other associates and managers to complete task with superior quality.

Retrieve orders from warehouse databases, ensure accuracy, verify items, close service ticket order, and prepare orders for shipment to customers using UPS World Ship and Freight shipment.

Processing and preparing incoming orders efficiently in a fast paced environment.

Research and resolve discrepancies encountered, communicate difficult issues or problems to appropriate manager or lead.

Process sales paperwork, order supplies, maintain inventory, and organize products.

Maintain a clean and safe working environment

WORK HISTORY

Western Metals – Denver, Colorado

Warehouse Lead – August 2010 –March 2012

Benchmark – Denver, Colorado

Contract Associate / August 2007- December 2008

Beaver Valley Supply – Denver, Colorado

Warehouse Associate / April 2006 – April 2007

Granite Marble Slab – Denver, Colorado

Warehouse Associate / October 2004 – April 2006

Stonehouse Signs – Arvada, Colorado

Warehouse Technician / February 2000 – October 2004

EDUCATION

G.E.D -

REFERENCES

John Cleveringa, Plant Supervisor at Western Metals 720-***-****

Enrique Maez, Lead Inpector at Western Metals 720-***-****

Alfredo Salas, Warehouse Supervisor at Granite Marble Slab 720-***-****

Contact this candidate