Customer Service Medical
Resume:
Bartlett, TN *****
*************@*****.***
Teresia Morris
SUMMARY OF QUALIFICATIONS
Organized professional with exceptional leadership, interpersonal and communication skills including an extensive background in the following broad-based competencies:
Data Entry Customer Service Medical Office Assistant Home Health Aide
PROFESSIONAL EXPERIENCE
West Tennessee Family Solutions- Memphis, Tennessee
Medical Office Assistant Dec2015-Present
The medical office assistant is responsible for performing routine administrative and clinical tasks to keep health services of WTFS running smoothly under the supervision of The Clinical Director and LPN.
Follow federal, state, and local guidelines for purposes of compliance with state standards
Order all diabetic supplies and all medical supplies, such as incontinence items and colostomy supplies
Assist the LPN as needed
Enter all individual data into the computer system in a timely manner
Flexibility in work schedule, with on-call expectations
Keep LPN informed of any change in medical status of individuals
Communicate regularly with the pharmacy, medical offices, physicians, and other medical personnel.
Assist LPN when the pharmacy delivers medication
Schedule all dental and vision appointments
Communicate with case managers, MCO’s, families, and staff as needed
Send monthly nurse reports.
Send monthly calendars of appointments to all homes
Communicate with conservators regarding any change in medical status
Communicate with conservators a minimum of every 6 months
Teaching Counselor May 2005-Dec 2015
Responsibilities include teaching clients how to be independent, providing care that can range from patching cuts and scrapes, and grooming clients.
Teaching mentally challenged adults how to perform everyday life skills
Issue medications
Provide home chores: cleaning, washing, and cooking
Circle K Store- Memphis, Tennessee Oct 1999-Feb 2011
Senior Customer Service Representative
Providing customers with a respectful and warm greeting while working under a fast paced working environment.
Serving Customers
Performing cash, credit, and debit transactions
Cleaning and restocking stores.
Randstad Staffing Services ( Advanced Service Inc)- Memphis, Tennessee July 1997- March 1998
Data Entry
Responsible for entering in transactions for General Electric
EDUCATION
Associates Degree of Applied Science Medical Assisting
Hi-Tech Institute- Memphis, Tennessee (graduated March 2005)
Medical Office Specialist
National College of Business-Bartlett, Tennessee (graduated May 2011)
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate