Administrative Assistant

ADMINISTRATIVE ASSISTANT

Executive-Level Support Legal Administrative Assistance Front Office Management Client Relations Bookkeeping

Calendar Management Issue Resolution Professional Correspondence Information Dissemination Event Planning

Qualifications Profile

Detail-oriented, versatile, and multifaceted professional, offering broad experience in providing executive-level administrative support in a variety of settings. Equipped with outstanding skills in maintaining composure and delivering optimal services to outside stakeholders. Skilled at facilitating conferences and meetings as well as spurring effective travel coordination. Armed with in-depth knowledge of all facets of administrative operations and functions across industries. Relocating to Florida. Transition assistance not required.

Professional experience

Fraternal Order of Police Chicago Lodge No. 7 Chicago, IL

Administrative Assistant Jul 2014–Present

Administrative Assistant Jun 2000–Apr 2011

Render top-class administrative and operational support to senior management acting as the collective bargaining unit for more than 17,000 active and retired Chicago police.

Offered full support to two recording secretaries and three financial secretaries with backup support to numerous field representatives, as well as for busy switchboards, throughout tenure.

Manage all calendars for field representatives and multiple members of the outside law firm with heavy scheduling.

Handle the allocation of advisory correspondence for involved parties through e-mail and postal service.

Organize monthly binding summary opinion hearings with high-ranking members of Chicago Police Department, arbitrators, attorneys, and Fraternal Order of Police field representatives to discuss the fast-track reduction of suspension grievances less than 30 days.

Contribute efforts for monthly Grievance Committee meetings; prepare agendas and schedule grievant officers to appear personally; and organize catering services for more than 30 people regularly.

Act as point of contact for more than 80 high-profile unit representatives, which has included organizing travel arrangements for multiple annual state and national events.

Facilitate training for all incoming staff with regard to union grievance procedures.

Guarantee accuracy of all outgoing correspondences from executives, such as letters, e-mails, and meeting agendas.

Participate in grievance meetings to record notes, and initiate follow ups based on outcome.

Assist in editing and proofreading the Chicago Lodge 7 magazine, the monthly union newsletter.

Drove efforts for the successful completion of personal research focusing on multiple grievances for withdrawal, consequently saving tens of thousands of dollars in arbitration costs for the union.

Earned recognition for unsurpassed commitment to unit representatives, management, and officers by former union president.

Robert H. Rosenfeld & Associates, L.L.C. Lincolnwood, IL

Legal Administrative Assistant/Receptionist Jun 2011–Oct 2013

Offered excellent administrative and front desk support in a high-volume environment to three individual accounting and law firms, such as Robert H. Rosenfeld & Associates, LLC; Johnson, Goldberg & Brown, Ltd.; and Charles L. Gryll, Ltd.

Performed as the primary point of contact with all visitors and callers while aiding both current and prospective clients with their concerns in a professional manner.

Assisted with new client intakes to guarantee the creation of all required paperwork; produced bills and generated letters through the use of law firm's custom built database.

Carried out the distribution of office supplies while ensuring proper maintenance of office equipment, such as computers, fax machines, printers, photocopy machine, and telephone system in alignment to a fixed office budget.

Implemented the law firm's bookkeeping processes by inputting and monitoring accounts receivable information in Microsoft Excel and QuickBooks; and managed the initiation of collections process with past-due accounts.

Education

Microsoft Suite Continuing Education Courses, 2011 Moraine Valley Community College Palos Hills, IL

Technical Acumen

Microsoft Office Applications (Word, Excel, Access, PowerPoint, and Outlook)

Windows Operating System (Windows 98, 2000, XP, ME, 7, 8, 10) QuickBooks

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