Customer Service Manager
Resume:
Carmel, NY *****
*******@*****.***
Reina Hutra
Objective
To secure a position within a reputable organization utilizing my skills and experience and afford me opportunity for growth. I have had 22 years work experience in the field of account management and customer service relations with combined experience in logistics, office administration, order processing, billing functions
Experience
2007-2017Waller & Fiorenza, CPA
Accounting Assistance
Responsible for quarterly payroll.
Prepared monthly or quarterly Sales Tax Report.
Prepare Personal Tax Returns
Responsible for updating and maintenance of clients balance sheets and Profit and lost reports.
Responsible for all bank reconciliation for all of our clients
Responsible for our company accounts payable
1994-2005 Royal Coach Lines
Office Manager
Responsible for weekly payroll for 200 employees within the organization.
Prepared proposals and bid documents for submission to potential clients.
Acted as liaison between management and bargaining unit; resolving conflicts when necessary.
Responsible for updating and maintenance of account payables;
Responsible for all receivables, collections and bank deposits.
Responsible for all billing and invoicing; maintaining a logical and effective reconciliation system.
Designated medical benefit administrator; managed and processed all workmen’s compensation/disability claims for the company.
Responsible for all office supply ordering, inventory and disbursement
1983-1994 State-wide Abstract Corp.
Closing Coordinator
Accomplished work results by gathering information and requirements; setting priorities.
Recorded sales contracts by verifying signatures; entering contract information in database; distributing copies; requesting referral fees; depositing money.
Monitored closing schedules by maintaining document processing schedule; reporting status to sales manager.
Completed closing requirements by collecting and verifying loan information; entering loan information in database; providing lenders and attorneys with required documents and information.
Completed settlement statements by verifying information; recording settlement in database; notifying finance department; forwarding warranty check and application, buyer information sheet, home owner check and information.
Responsible for escrow account management and payments for the organization.
References
Available upon request
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