Stacy Lott
~ 817-***-**** ~ *****.*****@*****.***
Career Profile
Driven, focused, and hard-working Training & Development Professional with a background in overseeing daily training operations within fast-paced environments throughout the banking/financial industry. Experienced in creating comprehensive training programs, designing training curriculum, and increasing employee engagement/satisfaction levels. Equipped with an ability to improve organizational productivity in addition to maintaining strong communication with others.
Key Competencies
Leadership Development
ADDIE Models
Staff Management
LMS Administration
On-The-Job Coaching
Instructional Design
Strategy Implementation
Oral/Written Communication
Attention to Detail
Training/Development
Project Management
Team Leadership
Professional Experience
PennyMac Loan Servicing, LLC, Fort Worth, TX August 2015-Ocotober 2016
Learning Associate, Training Governance
Direct daily training and employee development logistics within a fast-paced environment with a focus on increasing productivity and overall employee engagement levels
Identify and execute training initiatives, create on-the-job coaching and leadership development programs, and consistently reviewed training materials to ensure alignment with organizational standards
Act as a Facilitator for several training courses throughout various corporate sites, evaluate employee knowledge retention, and adjust training curriculum as needed
Bank of America, Fort Worth, TX November 2004-June 2015
Vice President, Learning Consultant
Guided learning development related tasks within a large organization which included creating detailed training modules, identifying training needs, and ensuring best practices were followed
Handled administrative functions such as LMS oversight, monitoring training costs, tracking ROI metrics, and maintaining positive relationships with internal stakeholders
Maintained a keen knowledge of training concepts such as adult learning theories, agile project management methodologies, and ADDIE models
Designed and implemented a successful four-month leadership course which achieved a 97% positive lift and employee satisfaction rating
Education & Certifications
BBA, Management, Minor in Economics
University of Texas at Arlington, Arlington, TX
Leadership/Basic Principals Certification, Achieve Global
Interactive Instructional Design Certification, The Performance Company
Community Involvement
President, Lone Star Alumni Chapter-Delta Sigma Pi, 2011-2016
District Director, Zeta Mu Chapter-University of Texas at Arlington, 2015-Present
Regional Committee Chair, Southwestern Region Awards Committee, 2014-2016
Member, American Society for Training and Development