Sales Supply Chain

ROBERT SARKIS

Mundelein, IL ***** Cell: +1-773-***-****

************@*****.*** http://www.linkedin.com/in/robsarkis

EXECUTIVE PROFILE

Innovative, results-driven, business-enabling strategic technology leader experienced at employing people, process, and technology to achieve challenging objectives globally. Excel at developing business opportunities and transforming IT into a company strategic advantage.

Proven track record of partnering effectively with business heads and teams trans-culturally throughout Europe, APAC, and the Americas, creating synergies and delivering quality solutions, with a focus on positive customer satisfaction, competitive advantage, and profitable results. A change agent with excellent interpersonal, communication, and problem-solving skills. Fluent in English and Arabic; limited working proficiency in French.

EXPERIENCE

FELLOWES INC. Itasca, IL 2012 – August 2016

Privately held leading global manufacturer and distributor of business and consumer products, with 17 global offices, and 10+ warehouses, strategically located to sell and distribute its products to over 100 countries.

Chief Information Officer / Vice President of Global Information Technology

Drove a global technology transformation, delivering innovative, advanced solutions that resulted in global collaboration, cost savings, and sales growth. Staff located in EU, NA, and APAC. Budget in excess of $20 million.

Defined the company’s first global IT strategy, targeting global business-enabling technology transformation and cyber security evolvement, foundation to the company’s three years’ growth plan

Centralized three business functions, achieved 94% global business operating in one solution, up from 56%. Realized $1 million in cost savings by leading a two-year Oracle ERP implementation to five European countries.

Collaborated with the business on delivering a $6 million inventory turnaround initiative, and real-time reporting on product quality, by implementing a global BI and Data Warehouse initiative.

Increased credible lead generation by more than 30% by successfully implementing global cloud-based Sales CRM and Marketing solutions.

Generated $300,000 in sales growth in e-commerce channel, with limited marketing and no sales promotions, by deploying Fellowes’s first global e-commerce and Mobile-Web solution.

Rolled-out a global cloud MS 365 SharePoint intranet solution aimed at driving global employee, supplier, and vendor collaboration, while utilizing advanced cloud capabilities at no additional cost.

Achieved $2 million in combined annual cost savings through co-leadership of three separate warehouse buildout and relocation investments in the US, Canada, and Europe.

Delivered $500,000 in cost savings and established a Global Disaster Recovery capability through negotiation and implementation of global hardware, software, and infrastructure networking solutions that reduced three data centers to one, while creating standardization on business solutions globally.

To better serve Fellowes’ global markets and varying customer expectations, established shared services based global IT department which enabled the establishment of PMO globally, prioritized initiatives, robust budgeting and investments management.

ROBERT SARKIS Page Two

THE PAMPERED CHEF, A BERKSHIRE HATHAWAY COMPANY Addison, IL 2010 – 2012

Wholly-owned subsidiary of Berkshire Hathaway. A premier manufacturer/distributor and one of the largest direct seller of kitchen tools in North America and Europe with over 65,000 global sales consultants.

Chief Information Officer

Reported to the CEO, along with select reporting responsibilities to Berkshire Hathaway. Responsible for providing top level business and technology leadership and vision to the organization globally. Budget of $30 million, 85 internal staff, with 100+ vendor resources.

Led the definition of the company’s three – five-year business and technology vision, focused on identifying revenue growth opportunities, introduction of critical business processes, and a host of technology solutions that meet the demand of current and future generations of consultants.

In support of our strategy to grow revenue by 30% in five years, delivered the company’s first mission- critical consolidated web, ecom, and mobile offering, replacing nine legacy solutions in use by 65,000 global consultants, while offering them a complete suite of business management solutions.

Revolutionized the direct selling approach and doubled consultants’ party order value by delivering an industry leading consultant mobile app, enabling consultants to conduct business anytime–anywhere.

Realized $1.5 million in first year inventory cost reduction by leading the implementation of Demantra, a market-leading solution for Supply Chain Planning and Forecasting.

Obtained $1.5 million operational budget decrease, and doubled IT output capacity by introducing best practices, staff re-alignment, and a major two-year audit and PCI compliance program that drove major standards throughout the organization, ensuring adherence to Berkshire’s corporate policies.

Delivered $1 million in business cost savings through various Oracle ERP initiatives covering Master Data Management, order management, financials, warehouse management, and supply chain.

COMPUSYSTEMS INC. Broadview, IL 2006 – 2010

Privately held company, and provider of market leading trade-show registration and lead recording software as a service (SaaS) technology services.

Chief Information Officer and Vice President of IT

As a trusted partner/advisor to the Sales and Marketing organizations, managed high demand/availability technology services and operations’ department consisting of 64 staff members and $6 million budget. Oversaw research and innovation, software development, and 400+ active registration websites, compliance, and security.

Architecting the company and trade show industry’s future business and technology vision, aimed at doubling the attendee/exhibitor ROI, by maximizing the show investment before and after it occurred.

Delivered $2 million in annual sales by engineering the first set of smart phone applications that were instrumental to the company and industry’s vision of the future.

Targeting $4 million in annual sales increase, defined and built the next generation in online product offering SaaS, including web capabilities and online integration with vendors.

Increased customer satisfaction by 30% by reviewing and amending several business/IT processes that improved communication with clients, while applying a dynamic delivery process to our overall services.

Defined the go-to-market product and service strategy for current/future solutions’ offering, and the company’s one- to three-year business planning

ROBERT SARKIS Page Three

SOLO CUP COMPANY Highland Park, IL 2005 – 2006

$2.5 billion public reporting company. The business is exclusively focused on the manufacturing of disposable tableware and packaging products for the consumer/retail, foodservice, packaging, and international markets.

Vice President – Enterprise Applications Development

Accountable for managing global software development, PMO, and the company's business-aligned IT strategy, in addition to vendor management, offshore outsourcing, and call center process improvement and automation. Oversaw 300 applications in back-office legacy, ERP, HR, Finance, and e-commerce. Directed 90+ internal engineers, and 50+ outsourced consultants in India. Managed an internal operating budget of $20+ million.

PREMIER FARNELL PLC Chicago, IL 2000 – 2005

$1.4 billion UK-based, London Stock Exchange distributor of electronic, electrical, and industrial component products throughout the UK, Europe, North America, and Asia Pacific with more than 5,000 employees.

Vice President – Application Development and E-commerce Technology – Division Head of IT

Director of Software Development – Newark Electronics

Responsibilities include infrastructure and vendor management, software development, SLAs, offshore outsourcing, and performance metrics. Led business and call center process improvement and automation, global market opportunities’ research, and project and program planning with key customers and business leaders for seven global divisions.

Managed 237 company websites in eight languages - 34 countries 24X7 at 99.9% uptime, global e-procurement integration with vendors, customers, and internal systems. Directed 40 internal global engineers, and

30+ outsourcing firms’ engineers in South Africa and India. Managed an internal operating budget of $7.5 million.

EBIX.COM (Formerly Delphi Information Systems) Atlanta, GA 1994 – 2000

Insurance and insurance broker.

Director – Software Development and Infrastructure Chicago, IL

Development Manager, Complete Broking Systems Auckland, New Zealand

ATLAN TECHNOLOGIES Auckland, New Zealand 1991 – 1994

Research and Development Engineer (retail industry)

EDUCATION

BS Electrical Engineering (French) Beirut Institute of Technology Lebanon 1990

Diploma Business Computing/Computer Science (English), Auckland University of Technology, New Zealand 1994

Contact this candidate