Customer Service Inside Sales
Resume:
Michael D. Pool
Streetsboro, OH 44241
********@*******.***
SUMMARY
Process/Manufacturing Engineer with 20 + years of processing/cost quoting experience in a stamping company, machining, screw machines, and tool and die environment. A self-motivated, dependable and reliable individual capable of performing multiple tasks in a fast-paced operation. Capable of working on one's own or in a team oriented environment.
WORK HISTORY
12/03/2015 to 06/17/2016; Estimator/Neway Stamping and Manufacturing
Prepare quotations for metal stampings in response to customer RFQ. Load routers and BOMs in Epicor ERP system.
06/2010 to 10/31/2015; Technical Estimator/Inside Sales Artco Group International(AGI-Plates)
Prepare cost estimates and routings for steel plates as required by customer RFQ. Process all quotes into the system and prepare and enter orders. Artco is a steel plate/flame cut service center.
07/31/2009 to 06/19/2010; Inventory Control, Pepsi of America (Contract Position)
03/06 to 07/13/2009; Government Cost Estimator/Manufacturing Engineer, Inside Sales, OGS Industries
Cost Government metal stampings to specs, i.e., material and all outside labor. Prepare costings for RFQ, inside sales, and produce routings for manufacturing to work from. Cost line dies and parts that require stock dies for manufacture, review of all previous costing for orders and updating of routers for the shop, customer contact when needed for clarification of prints or to redesign part for ease of manufacturing.
07/2005 to03/2006; Cost estimator/Manufacturing Engineer, Inside Sales, OGS Industries
Develop cost and methodology on best processes to manufacture steel stampings, inside sales. Prepare costings for customers RFQ and produce routings for manufacturing to work from. Cost progressive to line dies for manufacture of custom parts and also "stock" items, review of all previous costing for orders and updating of routers for the shop, customer contact when needed for clarification of prints or to redesign part for ease of manufacturing.
05/2004-07/2005; Industrial Engineer, Eberhard Manufacturing Company
I.E. working with manufacturing of stampings, machinings, and complete assemblies, time studies of all aspects of manufacturing, quoting new parts, fixtures, and gauges. Review and updating of old routings and new routings. Working on new projects as they come available. Maintain safety walk thru and files. Participated in lean manufacturing setup, Kaizan, setup reduction, continuous improvement, and cost reductions groups.
01/2000-10/01/03 Manufacturing/Process Engineer, Morgan Electro Ceramics
Manufacturing Engineer in the Production Department., working with day-to-day functions, which include: generate BOM and the producing of items per print. Items produced via pressing, milling, and machining. Blueprint interpretation, generate final cost quotations to customer blueprints and geometric tolerances as specified on print with available machining processes, quote outside vendors for processes not cover in house, ensure and maintain profitability, production improvements where applicable, tool design, and other duties as assigned. Coordinate expediting and scheduling with Sales Department.
1995-12/99; Account Manager, Inside Sales, Dayton Rogers of Ohio
Manage services for assigned territories. Acquire and document customer information. Coordinate expediting and scheduling. Generate final quotations in coordination with Engineering. Ensure and maintain profitability. Customer Service, Inside Sales, and work with Outside Sales Reps. to build new accounts.
1989-1995; Cost Estimator/Manufacturing Engineer/Inside Sales/Customer Service, Dayton Rogers of Ohio
Develop cost and methodology on best processes to manufacture steel tampings. Develop and build new and existing accounts, Customer Service, and Inside Sales. Development of new/more efficient tooling to manufacture products. Aided in the development of a new compound unit for stamping larger products in one operation vs. multiple operations. Major advocate for use of nitrogen (generic, removable) cylinders for use in knockout and parts stripper. Developed quick-change die plate for 110-ton press.
10/87-4/89; Pressroom Machine Operator, Dayton Rogers of Ohio
Set up and operate punch presses to manufacture product to print
1985-1987; Detail Mill Operator, Rockwell International
1975-1985; Furnace Room Machine Operator (Journeyman), Anchor Hocking Glass Corporation
EDUCATION
Ohio University
BS Industrial Technology (Engineering Department)
Minor in Management and Business Administration; 1971-1975
TECHNICAL TRAINING
Certified Forming Machine Operator
4000 Hour Apprenticeship Program as approved by the Ohio Council of Apprenticeship; 1977-1980
CONTINUING EDUCATION
Blueprint Interpretation, SPC, Math, GDT, ISO 9000, 9002, QS9000, TS, Excel, CAD, and beginning knowledge and training of Six Sigma 04/2004
REFERENCES
Available Upon Request
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