L arry Ecker

***** ******** *****, **. *****

231-***-****, acyeos@r.postjobfree.com

Professional Summary

I have worked extensively in the field of Flexographic Printing in the medical packaging field, as well

as customer service, receiving phone calls regarding customer accounts and services.

Experience

July,14th, 2004Present

Oliver/Tolas Healthcare Packaging

Fexographic Printing Press Operator

Print high quality health care/pharmaceutical lids and pouches for customer devices.

Achieve and exceed customer requirements regarding the standard of quality desired.

Produce consistently at a 90% or better on the on time delivery expectation.

Experience on 16" 8 color Aquaflex as well as 16"4 color Webtron.

2002July,2004

Bob Evans Restaurants

Assistant Manager

Provide customer satisfaction by way of the quality of food as well as the service received during

visit.

Ensure that all employees adhere to safe practices while handling food as well as during food

preparation.

Accounting for the monies incurred during the days transactions, and balancing at end of day.

20002002

West Telemarketing Services

Job Title

Was Operation Manager overseeing over 400 employees receiving customer calls regarding

customer accounts, services, as well as billing questions.

Supervised a group of 2225 Customer Service Representatives, training each individual in

advancing their customer service skills.

Began with the company as a Customer Service Representative receiving calls from customers for

business seminars regarding scheduling seminar dates, business products, as well as all

billing/account balance inquiries.

E ducation

19801984

East Kentwood High School

Diploma in general studies

1998-1999

Rhema Bible Training Center

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