Customer Service Assistant
Resume:
BROOKE NEUMANN
W**** State Road ** ** Wautoma, WI 54982 *********@*****.*** 920-***-****
OBJECTIVE To obtain long term employment with a company that has opportunity for advancement in the future.
SKILLS & ABILITIES I have experience working in factories, the mental health field, law enforcement and landscape/tree farms. I have successfully performed any duty required of me. I have a strong desire to have a physical demanding job. I am a fast learner and I enjoy challenging myself to become a better worker. I work very well as a team or independently and I focus on the importance of communication. I have many certifications including; CPR, first aid. AED. Suicide prevention, EMD, and data entry.
EMPLOYMENT 911 Communications Officer Waushara County Sheriff’s Department 11/2015-currently employed
I am EMD certified to take 911 calls and administrative calls. I am responsible for dispatching to police, EMS, and Fire Rescue. I also complete many various office duties including transcribing case statements. I work in a fast paced environment and must multitask at all times.
Psychiatric Care Technician Wisconsin Resource Center 06/2013-11/2015
I was responsible for the safety and security of a segregation unit. I wrote daily reports and worked as a team with staff in providing suggestions in treatment for AODA and suicide prevention. I was reliable for working under a high stress situations and calmly handling emergencies.
RESIDENT CARE ASSISTANT PATRIOT PLACE
01/2013-06/2013
I was responsible for the safety and care of all residents. I administer PRN medications. I perform all nightly cleaning duties given to me calmly handle any emergency situation as it comes. I keep specific charting and communication with other staff, the RN, hospice, and the ER.
BODY PIERCER ATOMIC TATTOO
03/2012-12/2012
I was in charge of day ending and week ending reports. I completed all sterilization of equipment properly, including monthly reports to the state. I provided customer service and body piercing. I opened and closed the business daily. CAREGIVER HOMES FOR INDEPENDENT LIVING
02/2012-04/2012
I was responsible for safety of all residents. I completed all cleaning duties on my shifts. I kept timely charting and communication with staff and administrator. PAGE 2
RESIDENT CARE ASSISTANT BLETZINGER HOUSE
04/2011-12/2011
I was responsible for safety of all residents. I completed all cleaning duties on my shifts. I kept timely charting and communication with staff and administrator. I transported residents to activities and observed how they handled themselves in public population. RESIDENT CARE ASSISTANT ROSEMORE VILLAGE
12/2010-04/2011
This was my first job after completing my CNA. I provided safety and cares for all residents. I completed laundry and cleaning duties. I communicated with staff and hospice. EDUCATION FOX VALLEY TECHNICAL COLLEGE, APPLETON, WI GED
REFERENCES FRANCESCA PRIBNOW, RCA
PATRIOT PLACE
NANCY WEST, (RETIRED) DEPUTY REGISTER IN PROBATE
WASHAURA COUNTY
DANIEL STOLP, ARBORIST
BADGER UNIFIED
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