Customer Service Manager
Resume:
Corinne M. Sabo
San Antonio, TX 78201-2931
*******@*******.***
Education: High school graduate. 60 hours, San Antonio College; 3.70 GPA
Previous Work Experience:
Becton Dickenson 9/2015 to May 2016
Position held: Accounts Payable Specialist
Duties include: Performing skilled accounting work including: posting payment vouchers for BD plants; Ensuring all are processed on time; checking for duplicate invoices, ensure compliance with federal and state laws; check for taxable items; interact with Procurement Department to ensure quality is maintained’ other duties as assigned.
Software used: SAP 6.0, Microsoft Office 2010 – Outlook, Word and Excel.
Baptist Health System 5/2010 to 7/2014
Position held: Accounts Payable Clerk
Duties include: Performing skilled accounting clerical work including: creation of payment vouchers for hospital purchase orders to ensure all invoices are paid on time; research allied accounting documents to ensure accurate, prompt payment; ensure compliance with state and federal laws; coordinate with various hospitals, departments, staff, and vendors to ensure accuracy and promptness; utilize custom mainframe and other programs, including Microsoft Word, Excel and Office 2010 and IsisPro/DocuWare document scan system; other duties as required. Passed pre-employment drug test.
U.S. Census Bureau 1/2010 to 5/2010
Position held: Census Administrative Clerk
Duties include: inputting confidential census data in support of the 2010 census; payroll; quality control; trained to take fingerprints using ink and paper method; recruit, interview and select new employees; maintain a variety of logs; operate various office machines; other duties as required; took and passed supervisor test. Passed extensive background check and FBI fingerprint check.
University of Texas at San Antonio 5/2003 to 9/2009 Note: UTSA is a state agency; all employment reference requests are to be sent to Human Resources One UTSA Circle San Antonio, TX 78249 phone 210-***-****
Last position at UTSA: Accounting Technician, Prefreshman Engineering Program (PREP) from 10/2006 to 9/2009
Create and process accounting procard purchases documents, including purchase orders, VP2s, travel and federal laws, regulations and policies; review documents and data for accuracy authorizations, deposits,, invoices, and IDTs; enter transactions into departmental system and into DEFINE; prepare travel vouchers for payment; ensure compliance with applicable state, initiate corrective action when necessary; create and maintain Excel (2003 & 2007) spreadsheets; used Microsoft Outlook, Word and Excel 2003 & 2007; interact with outside agencies and vendors for billings and resolution of problems; acquired excellent customer service skills through customer service trainings.
Previous position at UTSA: Accounting Clerk III, Disbursements from 5/2003 to 10/2006
Responsible for: Performing skilled accounting clerical work including: creation of payment vouchers for university purchase orders to ensure all invoices were paid on time; research allied accounting documents to ensure accurate, prompt payment; ensure compliance with state and federal laws; coordinate with various departments, faculty, staff, and vendors to ensure accuracy and promptness; utilize custom mainframe and web-based software; use Microsoft Word, Outlook and Excel 2003; acquired excellent customer service skills at several customer service trainings; other duties.
Tinsman Management Corporation 1995 to 2003
Position held: Property Manager
Managed 82 residential properties; sole contact with tenant and applicants; A/R, A/P, payroll, payroll & employment taxes; prepare W-2s for employee and 1099s for contractors; prepare daily deposits, maintain 4 bank accounts and income, expense and escrow accounts for 6 owners; create and maintain filing system; negotiate payment plans with delinquent tenants; hire and supervise independent contractors; handle all insurance claims, property tax escrow fund and payment of taxes; bonded.
Earl & Evelyn Limited Partnership LLP 1990 to 1995
Position held: Property Manager
Managed 136 residential properties; sole contact with tenant and applicants; A/R, A/P, payroll, payroll and employment taxes for 7 employees; prepare W-2s for employees; prepare 1099s for vendors; prepare daily deposits; handled insurance claims; supervise and issue work orders to maintenance employees; organize and maintain company files; bonded.
Software used at:
UTSA – DEFINE (UT specific), Microsoft Outlook, Excel and Word
Becton Dickenson - SAP
Baptist Health System - McKesson (4 program all health care specific), 2 Toshiba programs, Microsoft Outlook, Excel and Word
References:
Deby Bailey
Athletics Business manager, former Manager Disbursements & Travel Services
One UTSA Circle
San Antonio, TX 78249 phone 210-***-****
Ann Roberts
SIS Fin Accounting Manager
One UTSA Circle
San Antonio, TX 78249 phone 210-***-****
David Briones
A/P Manager Baptist Health System
605 Soledad
San Antonio, TX 78205 phone 210-***-****
James Eckman
Controller, Resolute Health former A/P Manager BHS
New Braunfels, TX main phone 830-***-****
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