Clerical

Kirsten Murphy

Canton, NY C: 315-***-**** **************@*****.***

Good morning! My name is Kirsten, legally, or Kirsty to friends. Please indulge my brief introduction of myself before I list details of my professional history.

As you will see below, my background is a variety of service and creative positions. I've worked with the elderly and disabled in direct care, made beds at a four star hotel, answered phones for an entertainment company, and created custom graphics for clients of all sorts, to name a few of my experiences.

What you won't see below is my friendly, laid back personality. Any situation can be dealt with, in my opinion, without petty chaos or stress. One of my strengths is to see the world in a wider perspective and I insist on treating everybody as I would expect to be treated in return, regardless of who they are. I've been called a hippy, and I'm okay with that.

Highlights

Previous office experience

Extensive knowledge of computers and software

CPR trained (Most recently 2009)

Clean Driver’s license

Fine and contemporary Arts degree (2006)

Experience

01/2017 to current Brand Manager

VTax

Seek out, interview and hire team members

Keep records of my team members and clients contact info

Train new team members

Promote product and answer questions about product

09/2016 to 12/2016 Associate - CAP 2 Team

Walmart - Potsdam, NY

Unload freight from truck

Sort freight by department

Replenish shelves with product in neat and attractive rows

Operate an MC-40 machine to locate items

Check UPC code on product matches that on the shelf it is being placed

Check dates and send any expired items to claims

Maintain an orderly back room

Break down boxes and operate baler machine

2004 to current Graphic Designer/Artist

Freelance

Design advertising materials for web and print

Set page specifications to required size, quality, color profile and bleed options for materials intended for print

Choose correct color and size needed for web graphics to display correctly

Create vector graphics and logos

Manipulate and edit photos digitally

Correct color

Correct lighting

Erase blemishes

Remove background or unwanted features

Add subjects or items to photo

Create collage

Make artistic changes such as adding custom text or border

Color to black and white or vice versa

Repair ripped, wrinkled or other physical damage

Create commissioned sketches and paintings

Consult on design and decoration

Acquire new clients via social media, online forums, and traditional means of advertising

Negotiate and collect payment

11/2015 to 02/2016 Clerk

Kinney Drugs - Canton, NY

Operated cash register, accepted most credit cards, coupons, local student cards,

checks, and cash

Stocked shelves and rotated stock

Took inventory and kept track of current sale stickers on products and shelves

Processed utility payments

Processed returns and issued refunds where appropriate

Wrapped gift items upon customer request

Verified identification of customers wishing to buy alcohol or tobacco items

Sold lottery tickets to age verified customers and paid out lottery winnings where

applicable

09/2015 to 10/2015 Scare Actor

Horsefeathers Haunts - Potsdam, NY

Dressed in costume according to assigned character

Improvised lines and actions based on customers reactions

Stayed in character at all times while in view of customers

Acted given part, recited lines and performed according to character

Followed all safety procedures remaining aware of natural outdoor obstacles and

possible dangers due to customer reactions when frightened

05/2010 to 09/2014 Personal Care Aid

Private - Hermon, NY

Assisted elderly wheelchair bound client with daily needs

Safely lifted client to transfer from chair to bed

Dressed and bathed client

Assisted client with use of commode

Prepared and served meals

Light house cleaning

12/2010 to 02/2011 Technical Support Agent

Fused Solutions - Potsdam, NY

Resolved client issues via incoming calls

Provide technical support for hundreds of outside companies in many different fields

Callers required assistance with a wide variety of issues ranging from membership to

hardware to Wi-Fi connectivity and many other issues

01/2009 to 07/2009 Habilitation Assistant

NYSARC - Canton, NY

Assisted developmentally disabled adults in a group residence

Administered medication correctly and on time and kept accurate records of what was

given, when and when applicable; why it was given

Organized and supervised clients' daily activities

Assisted clients with chores,budgeting, hygiene, diet and other activities

Transport and accompany clients on outings

Maintain records of all client care

10/2008 to 05/2009 Bartender

Zorro's Tavern - Hermon, NY

Checked identification of customers to verify age requirements for purchase of alcohol

Collected payment for drinks/ food served

Attempted to limit problems and liability related to customers' excessive drinking by

taking steps such as persuading customers to stop drinking or arranging transportation

for intoxicated patrons

Cleaned glasses, utensils and bar equipment

Mixed ingredients such as liquor, soda, water, sugar and bitters to prepare cocktails and

other drinks

Maintained a well-stocked bar, replacing empty bottles and communicating to

co-workers when supplies needed to be reordered

Prepared, cooked and served light bar foods, including some fried foods

04/2006 to 07/2006 Housekeeper

Pacific International Suites - Perth, Western Australia

Mixed and used cleaning chemicals safely

Vacuumed floors

Changed bedding, making bed to four star hotel standards

Restocked towels, soaps, etc

Took out trash and dirty laundry

Performed all tasks within a time frame

Trained new employees

2005 to 08/2008 Personal Assistant

Anamchara Pathways - Perth, Western Australia

Designed all advertising materials and graphics including business logo, business cards,

web graphics, pamphlets and ads for magazines and newspapers

Shot and edited photos of contractors and events for use in advertising, operation of the

business and on the website/ social media

Uploaded images and content to website

Designed, printed, trimmed and laminated (as appropriate) cards, pamphlets, coupons

and other materials for use at events and for advertising

Answered phone calls and took messages/answered questions

Took bookings via phone and e-mail

Sorted and filed paperwork

Assisted with set-up and operation of events

Worked closely with the owner on most events in the early days of the business and

continue to do design work for the company as needed

Helped grow the client base through social media

04/2003 to 08/2003 Waitress

Sizzlers Restaurant - Kissimmee, FL

Seated customers

Served food and beverages

Presented menus and took orders

Serve food and beverages

Keep buffet clean and stocked

Clear tables of dirty dishes and debris

Wash and sanitize dishes

09/2002 to 01/2003 Drive-Thru Cashier

Juicy Lucy's Burgers - Haines City, FL

Cooked and served fast food style meals

Took orders and handled payments

Trained new employees

Kept restaurant clean

09/2000 to 07/2001 Hostess

Pinocchio's Village Haus - Walt Disney World, Lake Buena Vista, FL

Prepared and served food and beverages

Provided customer service

Kept restaurant clean

Maintained Disney's magical experience in any way possible. For example; improvising

answers to childrens’ questions about the park or Disney characters that coincide with

the Disney image.

Occasionally picked up shifts at other Disney locations such as Fantasmic, an after dark

light show, where I was an usher

Education

2012 Liberal Arts

SUNY - Canton, NY USA

Fine and traditional arts

Sociology

2008 ABS Advanced Business Specialists Australia

Certificate in Small business management

2006 Associate of Arts - Visual Arts

TAFE - Rockingham, W.A., Australia

Painting

Digital Imaging

Print Making

Drawing

Color Theory

Art History

Photography

2002 Dr. Phillips High

Orlando, FL, USA

Art

Drama

2000 Lyman High

Longwood, FL, USA

Art

Drama

2002/2010 G.E.D.

Hugh C. Williams High - Canton, NY USA

Art

Certifications

CPR (Most recent 2009)

First Aid

Medication Administration course

HIPA

Cash Handling course

Safe Food Handling course

OSHA course

References

Frances Summer (friend) Manager, Burger King

Ph: (315) 261 - 1062

Cherry Fowler (Client)

Owner, Anamchara Pathways Email: *****************@*****.***

Judy Bechtle (Client)

Author

Ph: (407) 462 - 8329

Skills

Graphic Design for print and web

Photo Editing

Spelling and Grammar

Creative problem solving

Multitasking

Type Speed 35wpm

Microsoft Office

Microsoft Windows

Mac, OS X

Trained in cash handling

Operation of cash registers

Safe food handling

Medication administration course passed in 2009

CPR (2009)

First aid (2004)

Adobe Photoshop, Illustrator and InDesign

Internet and social media

Customer service

Contact this candidate