Marketing, Retail Management, Business Analysis, Domain Consulting
Resume:
Abhishek Sinha
**/**/* *.*.C. Bose Road, Kolkata - 700040
***********@*****.***
Summary
Currently working as a Consultant with a leading IT Solutions company in the Retaildomain.
An MBA in Marketing, looking for opportunities in Marketing and Retail Management profiles with leading organisations.
Education
Year
Degree
Institute
CGPA/ Percentage
2015
MBA
Xavier Institute of Management, Bhubaneswar
6.24/8
2011
BTech
Future Institute of Engineering and Management, Kolkata (West Bengal University of Technology)
8.72/10
2007
XII (Council for the Indian School Certificate Examinations)
The Assembly of God Church School, Park Street, Kolkata
86.25%
2005
X (Council for the Indian School Certificate Examinations)
The Assembly of God Church School, Tollygunge, Kolkata
86 %
Professional Experience
Job Profile: Consultant – Cognizant Technology Solutions India Pvt. Ltd. Location – (Kolkata).
Division – Cognizant Business Consulting (CBC)
Duration – 20 months (May ’15 – Present)
Roles & Responsibilities
Working in Retail domain.
Feasibility Analysis, Requirements Gathering, Requirements Elicitation, Requirements Analysis and Domain Consulting.
Asset Creation for Line of Business – Point of View documents, Whitepapers and Infographics.
Projects and Achievements – CBC Retail
Functional Support for American Biotechnology Giant (January ‘16 onwards)
Utilize knowledge gathered in Transition assignement to help support team with business and functional aspects of steady state support issues.
Analyze support issues to determine and report their trends and to identify root causes.
ADS Transition for American Biotechnology Giant (October ‘16 – January ‘16)
Attend Knowledge Transfer sessions
oDocument business and functional understanding of applications being transitioned.
oPrepare functional flow diagrams and review application documents being prepared.
oHelp technical team understand applications in terms of the business.
Participate in Client presentations
oPrepare presentations and present the business and functional understanding to the client.
oReview presentation with technical team to ensure proper coverage and representation of the application understanding.
Two-Way POS Modernization for American Pawn Shop (August ‘16 – October ’16)
Migration of desktop based POS application to a web browser based application.
Consolidate Business Rules received from Client BA, Regression Test Cases and Code – Merge Changes and Identify back-end and front-end development impact areas
Verify Requirements Traceability Matrix to map UI dev, Unit Test Cases against list of signed off requirements
Retail Support for American Apparel Retailer (Nov ’15 – July ’16)
Monthly and Weekly Reporting for Support Projects – Preparation and Presentation of Status Reports, with direct visibility to client
Co-ordination with various teams to collect relevant information for preparing reports
Ensured proper presentation of reports with zero defects
Raised red flags after interpretation of reports for correction
Business Development
Presented a feasibility study (non-financial) on Factors Influencing Setting-Up and Running a Successful Pop-Up Store for an American Specialty Retailer.
Prepared and presented a checklist on Country Expansion by Means of New Stores, from operations and retail perspective, for an American Electronics Retailer.
Food Safety and Shrink Prevention for British Pharmaceutical company.
Knowledge Asset Creation
Point-of-View on Retail Store Digitization and Customer Journey Map.
oHighlighted Enablers for Digitization in Retail Stores.
oCreated a Journey Map of how Retail Customers interact with each touch-point (enabler) in their retail shopping journey.
oPresented Cognizant’s view of the Retail Journey of the Future.
Point-of-View and Whitepaper on In-Store Retail Customer Experience, highlighting current and predicted future trends and the process of transition in the field of Customer Experience in retail stores.
Infographic on Retail Store Associate Mobility depicting:
oRise of Mobility in Retail
oTrends in Store Associate Mobility
oIndustry shortfalls
Whitepaper representing Cognizant’s strategy to tackle problems faced by Retail with the help of Store Associate Mobility.
Point-of-View and Whitepaper on In-Store Associate Experience, highlighting current and predicted future trends. The PoV focuses on empowering the Store Associate and arresting attrition in Retail stores.
Achievements – CBC Banking and Finance
Successfully converted a project on Mutual Fund of Funds (FoF) of a US based Brokerage House. Involved in direct client interaction leading torequirements elicitation, requirements analysis, functional As-Is state decomposition and functional To-Be work-flow design.
Submitted an improvement to the Cognizant Wealth ManagementBusiness-IT Model including new industry updates and introduction of digital technologies in the wealth management sector. This is currently pending senior management review.
Cognizant Certifications
Cognizant Certified Professional in:
oFundamentals of Retail Industry
oFundamentals of Retail Store Operations
oFundamentals of Omni-Channel Retail
Job Profile: Programmer Analyst – Cognizant Technology Solutions India Pvt. Ltd. Location – (Kolkata).
Duration – 21 months (Aug ’11 – June ’13)
Roles & Responsibilities
Worked in Banking and Finance (BFS) domain. Technology specialization was ASP.Net and C#.
Software development and project delivery.
Feasibility Analysis – ‘Retirement Benefits’, ‘Retirement Benefit Liquidations’ and ‘Escheatment’ projects.
Achievements
Analysis for ‘Retirement Benefits’ led to a Proof of Concept, an initial client demonstration to determine feasibility. This led to a Live Project.
Achieved eighty percent improvement in code maintainability and maintenance time over existing tools by developing an automated tool, which split long lines of code while preventing compile errors.
Provided a categorized interface for managers to schedule their tasks effectively by developing an automated tool which scanned email inboxes (Microsoft Outlook) for mentioned deadlines.
Cognizant Certified Professional in C#.
Summer Internship – IndiaInfoline Finance Limited
Project Title: Viability Study of Pawn Brokers as Customers for IIFL Gold Loan.
Highlights
Determined reasons for poor popularity of the official gold loan sector and consequent popularity of the unofficial sector by conducting primary market research in and around Kolkata.
Profiled and segmented shops based on past record of engagement with official gold loan providers.
Enabled India Infoline Finance Ltd. to better engage with shops by providing differentiated recommendations for each type of shop.
Academic Certifications/Achievements/Projects
Online Course (Coursera) – Subsistence Marketplaces (Marketing at Bottom of the Pyramid).
Online Course (Coursera) – Digital Marketing.
Live Project with PwC – Tourism Policy Analysis of seven states in India.
Industrial Training - Nokia Siemens Networks, Salt Lake Works, Kolkata. Analyzed the Manufacturing, Broadband Solutions, Manufacturing Excellence and Infrastructure Services departments for inter-departmental dependencies.
Extra CurricularAchievements
Winner, ING Vysya ‘Hunt for the Lions’, 2014– Digital Transformation Strategy for ING Vysya Bank.
Winner, ‘The Great Innovation Challenge’- helmet market entry strategy for Dupontas suppliers, hosted by IIM Calcutta in association with Dupont in January, 2014.
Winner, Pangae, inter-functional online quiz, hosted by SJSOM, IIT Bombay in 2013.
Second Runner-Up, Kolkata Round, ESPN School Quiz 2004.
Part of theOrganizing committee of Communiqué – the first Media Conclave of XIMB (2014), Kurukshetra (Business Simulation Game)and Inquizzitive (Business and General Quiz) as a part of Xpressions (the annual management fest), 2013 and 2014.
Strengths
Diligent, hard-working and a good team player.
Ability to workunder pressure.
Proficient inConsulting and Business Analystprinciples, includingrequirementselicitation, requirementsanalysis and functionalanalysis.
Excellent communication skills.
LanguagesKnown
English
Hindi
Bengali
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