CAROLYN HALHKENNY

* ***** ****** ******, ** *****

Phone: 978-***-**** Email: acyef5@r.postjobfree.com

TECHNICAL SKILLS

• Windows XP/7 • Anti-Malware • Network Printers

• Active Directory • Server 2008 • Data Loss Prevention

• Group Policies • Remote Desktop • RAID

• TCP/IP/DHCP/DNS • Ultra VNC • Data & Device Encryption

• Virtualization • Routers & Switches • Image X

• Anti-Virus • Network Drivers • Network Security

EDUCATION & TRAINING

Porter and Chester Institute, Woburn, MA October 2015 – October 2016 Computer and Network Technician

Course & Work Completed:

Network+: Network infrastructure including the TCP/IP protocol suite, the OSI model, topologies, and network hardware. Used and configured network monitoring tools and cabling Network Security: Application of network security concepts including firewalls, security policies, VPN concepts, encryption methods, internal and external threats, malware, spyware, and viruses Active Directory: Managed user and group accounts. Worked with group policies, file shares, and shadow copies. Create domain controllers. File and folder permissions A+: Preformed hardware troubleshooting tasks, replaced memory and power supplies along with motherboards and other computer components

Additional Work Performed: Involved in ongoing system and network maintenance for Porter and Chester Institute Canton Campus. Resolved email issues in Outlook, file share, network printer, and network connectivity issues. Always maintained a professional demeanor and provided outstanding customer support while performing problem diagnosis and resolution on applications and hardware. PROFESSIONAL EXPERIENCE

SECURITAS, September 2014- Present

Security Officer

Observe and report activities and incidents at an assigned client site, providing for the security and safety of client property and personnel

Make periodic patrols to check for irregularities and to inspect protection devices and fire control equipment

Preserve order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises

Control access to client site or facility through the admittance process

Patrol assigned site on foot or in vehicle; check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons

Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations

Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents

Prepare logs and reports as required

UPS, Chelmsford, MA September 2007-February 2014

Package Handler