Administrative officer

EZEAMAMA DORIS CHINAZOR RESIDENCE: **,ALFA NDA STREET, ILASA, LAGOS. E-MAIL: *************@*****.*** MOBILE 081********, 081********

DRIVING EDGE

A VALUE AND RESULT DRIVEN PROFESSIONAL WITH GREAT INTERPERSONAL SKILLS AND ABILITY TO WORK UNDER PRESSURE

OBJECTIVE

A self-motivated individual looking for a position in a dynamic and progressive organization for an opportunity to utilize my skills and contribute my quota to achieving organizational goal while also develop myself

PERSONAL DATA

Marital Status Single

State Of Origin Anambra State

Date Of Birth 13 June 1989

EDUCATION

2009-2013UNIVERSITY OF BENIN EDO STATE

B.A English and Literature

2001-2006 Senior Secondary Certificate

P&P Comprehensive College Ilasamaja

1996-2001 First School leaving Certificate

P&P International School Ilasamaja

PROFICIENCY IN WORKING TOOL

Windows Environment

Desktop Publishing

Microsoft office

Computer Application

Power point

EXPERIENCE

July 2014– Till Date Rainbow Advertising Technologies Limited

71 Falolu street off Akerele Surulere

Client Service Executive

Responsibilities

Coordination and management of firm clientele base and follow through phone calls and office visitation when necessary where necessary.

Guide campaign building process from client communication and work flow budgets and billings

Act as a link to agency’s creative efforts with advertisers needs from leading a first meeting on a new account and researching media outlet for campaign

Monitoring of companies expenditure

Motivate team to maximize customer satisfaction

Analyze records of customer inquiries purchase service request and complaints to identify trends

Prepares reports and recommends procedures to ensure customer satisfaction.

Provides management direction and counseling on contemporary trends in advertisement

2014-2015 Federal Airport Authority of Nigeria

Ikeja

Executive Assistant to the Network Administrator

Responsibilities

Research and development on environmental protection strategies

Liaising with staffs and suppliers

Ensuring that stator forms are filled promptly

Preparation of agenda for all meetings of the board

Prepare records of proceedings

Providing members and auditors with notice of meetings

Research and development on environmental protection strategies as regards waste management.

Represent unit at monthly sectional review meetings

2006-2009 Dove Management and services

Admin Assistant

Responsibilities

Co-ordination and supervision of front desk

Maintains office staffing system including recruitment, selecting, orienting, and training employees as well as Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

Administers benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance

Assess the HR manager to Recruits, interviews,, and selects employees to fill vacant positions and Respond to inquiries regarding policies, procedures, and programs

Filing of copy of special resolution on prescribed form within specific time

Business opportunity Development

Documentation, Filing and Processing of all official Correspondence

TRAINING EXPERIENCE

(Oct 2015) LONDON ACADEMY BUSINESS SCHOOL

Business Administration Management Course

(June 2015) DOMINION CITY LEADERSHIP INSTITUED

Defining your personal vision

(Nov 2014) LONDON ACADEMY BUSINESS SCHOOL

Management and Developement Program

(Oct 2014) HOREBSON MANAGEMENT TRAINING

Customer Motivation/Offer Analysis.

Becoming a Customer Service Champion.

Professionalism in the Corporate World.

Communicating with the Buyer.

Habits of Highly Effective People.

(June 2013) IMPACT TRAINING AND MANAGEMENT CONSULTING

Fundamentals Of Customer Service Delivery

Professionalism & Seminars Attended

Member, Chartered Instituted Of Personnel Management.

Unicef Workshop on World Habitat Shelter Day.

Environmental impact assessment in public building development in Nigeria (Nigerian institute of town planners seminar) 2010.

REFREES

To be given on request

Contact this candidate