Project Management, IT Technical Field Ops, Construction & Design

Erika Haydu

Project/Property/Construction/IT - Manager

Perry, FL 32347

**********@*****.*** - 850-***-****

My professional objective is finding a position on the Gulf Coast that is rewarding for both myself and the organization. My contribution to your organization includes the following skills; Retail policy/procedures, Implementation IT Projects, Construction and Design Retail Projects, technical troubleshooting, training and document writing, Field Operational Support & Installation, general department manager experience, and managing of a diverse group of peers in a project setting on a revolving basis. As well as personal strengths in leadership, attention to detail, problem solving, team building and awareness, and public speaking. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Owner

Southern Tails LLC - Steinhatchee, FL - August 2013 to Present Purchased the RV Resort in 2013 I spent the next year changing the target market and vastly improving the deteriorated reputation of the previous owners. I developed a marketing initiative, built a more conducive website, and implemented maintenance procedures improving efficiency overall. profit margins have risen to amounts high enough to cover all operational expenses thus breaking even within the first year of business. Revenue boost primarily due to implementation of customer satisfaction policies and procedures and marketing initiative. Business closed currently Southern Tails RV Resort LLC is being dissolved due to divorce. Kitchen Manager/Cook

Casey's Cove - Jena, FL - October 2015 to March 2016 As Kitchen manager I created an inviting atmosphere, more desirable menu, and efficient process in order to enhance the customer experience. Where there was opportunity for improvement I took the initiative and revised the current structure to be more conducive to an efficient process thus resulting in an overall better experience for the customer

Retail Convenience Mgr

Ware Oil - Tennille, FL - May 2015 to September 2015 Managed a busy rural highway route convenience and gas market. Duties included all areas of operations from inventory and pricing, to associate and HR, and food prep and merchandising. Project Manager Field Operations

Winn-Dixie Store Inc - Jacksonville, FL - August 1997 to February 2014 Extensive project management experience with specific focus on logistics, maintenance, vendor management, construction, store design, and implementation of IT Retail projects in a Fortune 500 Company. I have a proven track record for staging new initiative timelines that will align with the future company initiatives. This staging maintains a balance in the amount of personnel resources versus the business need. While keeping current by developing new skill sets in relation to changing business strategy by taking on major software upgrade, after being personally requested by upper management. Most recent achievements include; successful completion of high budget POS hardware upgrade, including all front end registers and SurePOS controllers, and joining the remodel team as a vital liaison between the contracted vendors, construction managers, store design, IT, training, and location managers. My remodel experience includes, introducing new process and infrastructure into a five year top company initiative. Responsibilities began at the design phase by partnering with store design Architects to insert the proper data, electrical, and conduit backbone on store blue prints, continuing through phase planning and scheduling IT operation team for relocating or installing equipment. Top performer with an exceptional record of implementing company-wide IT and Construction projects, exceeding industry and company standards.

Managed implementation of the majority of any IT related retail projects while maintaining the normal Field Engineer scheduling and job functions.

Saved over $100K streamlining installation processes thus maximizing team productivity, which minimized expenses incurred by outside vendors.

Consistently remained under projected budget by five percent or greater. Resourceful Leader with proven ability to combine complex technical strategies with interpersonal skills creating an environment within any project that leads to peak team performance thus maximizing results.

• Increased production departmentally by providing structured installation process, in-depth training, and enhanced team accountability.

• Negotiated with multiple vendors to improve upon contractual deadlines. Assuming inventory and resources that benefit the project success within the tight deadlines.

• Coordinated up to 20 company technicians with 3 vendor agreements and transportation requirements to produce and implement an aggressive companywide rollout plan.

• Executed each part of the business plan in an organized and structured fashion, in order to complete each phase with precise timeliness.

* Documented Recognition by vendors and management as a consistent leader with the proven ability to deliver results and guide project teams to strive for top performance. References provided upon request. Retail Implementation Technical Analyst

Winn-Dixie Store Inc - April 2004 to April 2006

Led high-profile IT projects with budgets ranging from 50K to 3 million.

• Liaised with Retail Support Department to ensure smooth operation process with the Regional Technicians.

• Supplied complex implementation schedules for retail information systems equipment upgrades, new installs, and de-installs.

• Document and distribute installation procedures for all field technicians and vendors.

• Training for each associate or vendor working on a Retail Implementation Project.

• Developed and leveraged strong vendor relations and contract agreements.

• Maintained effective reporting communications to all departments involved in each project. Major Project Completions to Date:

IT Project Management into Construction and Store Design SurePOS C84 POS Controller W2008 VS/W2000 VS installed on new physical retail Dell Server SurePOS 784 terminals Network Switch upgrade X 3 - Enterasys, Vertical Horizon, CISCO CISCO Router Upgrade Citrix based thin client environment in all retail locations P615 Pharmacy Server Addition UTM installation and Network Design reorganization DDA Pharmacy Scanner Telephone Systems; layout designs, surveys, & vendor management POS IBM 4694 Register Upgrade Lexmark Printer Upgrade and Maintenance Kit Installation IBM Self Check Out Upgrade Addition of DSD/Tag Printer DEX/NEX Receiving Addition Project Accomplishments:

All projects completed significantly above target; greater than 5% under budget and at least 14 days prior to planned completion date.

Retail Technical Specialist

Winn-Dixie Store Inc - April 2002 to April 2004

Traveled to retail locations, company-wide, installing and upgrading IT equipment. Quickly advancing within the Field Operations department by maintaining vigorous schedules and exceeding installation expectations. Project Assignments:

Dell 2500 NT Server and NAS 750 Installation

POS Ethernet Conversion (Addition of store switch networking for POS) Total Store Network Equipment Upgrade

(Includes: Dell PC upgrade, network printers, UPS batteries, time clocks, and switches) Equipment Expertise:

POS IBM Registers and 4690 Controllers RISC 6000

Network Switching and configuration P615 IBM Server NAS 750 Dell 2500

Cat5 Ethernet Cabling PC Installation and Setup

CISCO Router Hardware Lexmark network printers

Retail Support Specialist

Winn-Dixie Store Inc - August 1997 to April 2004

Provided call center support for all retail locations, vendor maintenance, and field technicians. Gained proficiency in UNIX, Telnet Applications, and PDX Pharmacy software. Performed high level troubleshooting for all IT equipment in use in the retail locations. EDUCATION

AA - Business Management in Business

FSCJ - Jacksonville, FL

2004 to 2010

Associate in Arts in Business

Florida Community College

SKILLS

Microsoft Office (10+ years), Project Management (10+ years), Property management (3 years), Construction Management (4 years), Public Speaking (10+ years), Technical Document Writing (10+ years), Trainer (10+ years), Supervisor (3 years), Data Warehouse (5 years), Vendor Management (5 years), Vendor Relationships (5 years)

GROUPS

Toastmasters orange park, FL

Coast Guard Auxiliary, Islamorada Flotilla #18

ADDITIONAL INFORMATION

Additional Docs provided upon request.

Hard copies of proven Project track record and accolades directly from executive management and reporting manager.

Transcripts

References - previous employer, personal, or prior Vendor contacts

Contact this candidate