Brandy Malone
*** ******** **** **********, ** **811 256-***-**** ***************@*****.***
Experience Summary
I am a self-motivated, enthusiastic and organized professional with over 20 years of experience providing excellent administrative support; 5 years of management experience, excellent training and communication skills and the ability to find innovative solutions to any dilemma; 7 years of Human Resources and recruiting experience; 6 strong years in payroll, accounting and problem solving, customer service and sales; rated top sales associate for 6 consecutive years. Proficient in Microsoft Access, Excel, Power Point, Publisher, Outlook, and Word.
Education
HIGH SCHOOL DIPLOMA 1997 FAITH COVENANT ACADEMY
Skills & Abilities
My organizational, time management and technical skills allow me to take on many tasks, freeing up those I support to focus solely on their important business responsibilities. I pride myself on my ability to adapt to any situation, to see the best outcome and to always be a positive influence on my coworkers. I am a team player, willing to lend a hand whenever necessary. However, I am perfectly capable of working on my own as well. Given the opportunity, I am confident that my experience and personable disposition would be a great asset to any team.
Experience
GENERALIST GENERAL STANDARDS CORPORATION AUGUST 2011 TO JUNE 2016
Manage the company Google AdWords account
Update bill of materials for electronic boards
Maintain status report logs for all employees
Purchase supplies, as needed, for the company
Organize yearly company picnic and other company events
Recruit new engineers using recruiting databases, review resumes, interview, and assist owner in selecting qualified candidates.
Personal assistant to the President: Opening mail, paying personal bills, shopping for his personal items and maintaining his work email and calendar
Operate office machinery such as fax and copy machine
Cold calls to generate new business
Updating company brochure using publisher
Draft routine memos
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT YULISTA MANAGEMENT SERVICES DEC 2007 TO MAY 2009
Maintain employee benefit files and filing system
Maintain Yulista Aviation files and filing system, including drug test and training records
Maintain employee yearly evaluation files
Assist with new hire orientations, as needed
Organize annual company picnic and other company events
Create benefit packages and benefit files for all new hires
Assist in reviewing resumes, interview potential candidates and coordinate employment offers, as needed.
Provide both HR-specific and general administrative and secretarial support to the Human Resources Department.
Handle sensitive employee and company information
ADMINISTRATIVE SECRETARY HUNTSVILLE HOSPITAL MAY 2007 TO DECEMBER 2007
Perform (sensitive and confidential) clerical and administrative support to the Senior Vice President of Operations
Compose and prepare reports, presentations, memorandums, letters, meeting agendas and minutes of meetings using software applications such as Microsoft Word, Excel, PowerPoint, Visio, Outlook
Perform office activities to relieve the supported group of administrative tasks such as managing executive calendar, scheduling travel arrangements, maintaining conference room schedule, photocopying, collating, stuffing envelopes and filing.
Maintain and set-up filing systems and archive documents
COMMUNICATIONS REPRESENTATIVE HUNTSVILLE HOSPITAL NOVEMBER 2006 TO MAY 2007
Answer patient calls
Send out code and unresponsive pages to the appropriate destination
Assist with HealthWorks Corporate Wellness Program
Answer incoming calls, provide routine information and direct calls to appropriate areas
Operate clinic switchboard
CUSTOMER SERVICE ASSOCIATE STANLEY STEEMER CARPET CLEANER AUGUST 2000 TO MARCH 2006
Manage CSA call center; reviewing daily sales log, monitoring performance levels to achieve set goals
Answer inbound customer telephone calls promptly; fully presenting services/products and obtaining accurate order information according to scripted procedures
Route and dispatch crews to customer appointments
Process weekly time cards
Calculate payroll/print paychecks
Coordinate travel arrangements for employees and owner
Review cancellation reports and contact customer for rescheduling
Handle all customer complaints and resolve internal issues
References available upon request