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Customer Service Sales Representative

January 23, 2017

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Residential Address


Kinondoni B. Dar Es Salaam, Tanzania.

04th April 1994/Mwanza


Phone Numbers



Cell: +255-*****-****

A solid team player, who can work to tight deadlines and has lots of initiatives, I have set up exceptional reputation of convincing that the travel necessities of staff are met within the stated budget of the company. I am adept in documentation, reporting, and scheduling. My attention to detail and excellent problem-solving skills ensures that every administrative project I work on is done accurately and to the highest possible standard. My skill to identify opportunities in extending business, ability to prepare and monitor reports used to make many critical decisions that affect the future of the organization and to cooperate with third parties to book necessary Ticket as well as accommodation at best prices has been my most powerful asset in this field. My experiences and abilities are helpful not only for my avenue but also able to increase the company reputation and profit because of the expertise and supportive staffs.


Academic Degree


Year of Study

1.Certificate in Air Fairs and Ticketing

Regional Aviation College, Ukonga

Dar es Salaam.


2.Ordinary Level Certificate in Secondary Education

St. Mary’s High School, Mbezi Kinondoni, Dar es Salaam.

01/2008- 11/2011

3.Tanzania Certificate of Primary Education

St. Nyamagana Primary School, Mwanza, Tanzania.




Duration: 2014 to June, 2016

Position: Administration Assistant officer And Travel Coordinator

Company: China Petroleum Engineering Co, Ltd


Maintain front desk procedures including contact information, direction and frequently requested company information

Ensure that travel needs are met within the constraints of company travel budget, schedules hotel, flight accommodations and procures necessary documents such as passports, visas, other clearance.

Communicate travel plans with employees, confirming reservations or making itinerary changes as necessary and perform related administration functions.

Answer telephone enquiries from customers, attend to visitors and assist other staff in the organization with their enquiries

Responsible for providing general administration support and facilities.

Provide support and customer service to employees to ensure a smooth travel process

Operate a range of office machines such as photocopiers, printing computers and Scanning

Perform with travel agency to verify travel details and arrange reservation using existing flight schedule.

Receive, sort and distribute mail,Schedule meetings /appointments

Prepare weekly and monthly reports of field staff and other documents

Other duties as assign

Duration: May/2013 to Dec/2013

Position: Sales Representative

Company: Babylon Travel and Tours, Dar es Salaam


Arranging flights, insurance and accommodation

Collecting and processing payments

Advising clients on travel arrangements, e.g. visas and passports

Provide historical records by keeping records on costumer

Establish new accounts by organizing and planning daily work schedule to bild on existing or potential sales outlets

Investigate problem prepare reports solutions and make recommendation to management in order to resolve costumer complains


1.Florida Mujwahuzi


AuntFlo’s Food World Market

Dar es Salaam Tanzania

Mobile no: 075*-******

2.Engr. Olorunnisomo Sam

Operations Manager

Noah Consults Ltd Dar es Salaam.

Mobile no; 071*-******

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