TECHNICAL Writer

VAIBHAV MISHRA

Proposal/ Technical Writer

* (eight) years of experience

Add: 9306, South 73rd East Avenue

Tulsa, OK 74133

Ph: 773-***-****

E-mail: *************.**@*****.*********:*************.**@*****.***

Relocation: Flexible

Green Card Holder

EXPERIENCE SNAPSHOT

An Engineer and Masters of Business Administration (MBA) degree holder with almost 8 (eight) years of experience in crafting customized proposals, research and analysis, content writing and end-to-end pursuit/bid management

Extensive experience in analyzing RFP/RFI, identify scope, and drive the entire proposal lifecycle

Experience with IT software and services, consulting, and professional services (audit, tax, advisory) related proposals including mobility, and web

Proficient in preparing business proposals, marketing and account collaterals and business materials, including reports, presentations, manuals, brochures, meeting documents, qualification documents, bi-fold/ tri-fold/ gatefold etc

SKILL SET

RFP/RFQ/BRD/FRD/FRQ/RFI

Proposal/ Content Writing

Pre-Sales

Bid/ Proposal lifecycle Management

Onshore/ Stakeholder coordination

Industry Research/ tools

Requirement Elicitation

Quotations/ Fees

Client meeting documents

SDLC

Mobility Wire Framing

Agile/Scrum Methodologies

PROFESSIONAL EXPERIENCE

KPMG Global Service, India (Professional Services Company)

Engagement – 3 years 3 months; Designation – Senior Analyst - Proposal Writing

Role – Elicit business requirement, requirement analysis, research, coordinate with onshore stakeholders to prepare business proposals and client meeting documents.

Key Responsibilities

●Gather requirements to understand and grasp business process of client at the project initiation stage

●Research and analyze the current business process of the client, their issues, enabled through understanding of leads provided by stakeholders to devise a proposal strategy

●Drive entire proposal lifecycle, create Proposal Development Plan (PDP), milestones, timeline, conduct reviews, until final submission

●Create content pieces such as qualifications, industry experience, case studies, team structure, charts & call-outs, market share, penetration analysis, thought leadership, representative client list, approach and methodology

●Employ facilitation techniques (e.g. Kick off calls) in discussing requirements with manager/partner and stakeholders to clarify and validate requirements

●Conduct market and industry research as necessary to support content creation for deliverables

●Interact with the US counterparts via phone and e-mails on daily basis to develop key messages (e.g., value propositions, differentiators and win themes), subsequently write executive summary and cover letter

●Manage the proposal master file by working in tandem with multiple proposal stakeholders for any changes/ edits/ feedback received

●Liaise between internal teams subject matter experts on a multitude of topics and gather information

●Ensuring editorial reviews, strategic reviews, printing coordination and brand reviews are conducted by adhering to timelines and conducting regular follow ups with respective stakeholders

●Prepare opportunity template and proposal development plan to ease understanding of the requirements with the larger peer group

●Proofread proposal content; make suggested word choice and layout recommendations

●Maintain proposal repository based on the various service lines and across industry verticals

●Team management skills includes guiding and mentoring new joiners to help them understand and adapt to the process to deliver quality output

●Help team formulate process improvement plans by organizing best practice presentation session, perform peer and strategic reviews and maintaining quality tracker

●Assist in managing work plan to allocate projects, mailbox monitoring, End of business (EOB) report, project pipeline tracking and client reporting.

WINIT Software, India (Mobile Application Development Company)

Engagement – 2 years; Designation – Business Analyst

Role – Gather business requirement, requirement analysis, establish, define & communicate business logic across technical and UI teams.

Projects (worked on analysis & UAT phase) – Masafi Blaze (Dubai), Schneider Electric (Germany), Jet Airways (India), Jazeera Airways (Middle East), Dafiti (Brazil), Magicbricks (India), Total Coaching (USA).

Key Responsibilities

●Multi-domain understating of projects by following SDLC (Agile/ Scrum methodologies), analyzing business requirement/business process, establishing business logic through use-case approach/ proposal document, drawing wireframes, defining functional Software Requirement specification (SRS) approach, communication and coordinating the functional aspects of SRS with design and technical teams, carrying feasibility check with the Customer Engagement Platform, to achieve project specific goals

●Establish a logical business process flow covering the functional attributes with logical modeling/ use case approach to ensure sign-off of the business requirements document from project stakeholders

●Identify customer engagement features and plot customer journey, covering all the touchpoints to assess the feasibility with Customer Engagement Platform

●Define the functional attributes of a middleware/backend/CMS and its integration with the mobile application. Also, list the web-services that are required or to be created

●Document proposal/ BRD by listing the objective, target audience, scope, and functional attributes

●Document SRS by detailing the functional attributes, actions and ergonomic rules for each mobile screen, thus assisting the design, technical and testing teams

●Estimate high level project delivery plan, effort, expectations, assumptions, and project constraints.

●Prepare mobile application wireframes and convey all the functional aspects of business logic in design to the UI team (for further improvements) and development team

●Provide User Acceptance Support prior to Beta release of mobile application to check all the listed features are in compliance with the mobile application.

Loc8tor (Tracking Technology Company)

Engagement – 2 years 6 months; Designation – Analyst

Role – Requirement analysis, research, strategy development, requirement and SRS documentation, Wire-framing

Standout features of the iOS application – Browse Products, Dynamically filtered search results, Product description, Similar products, Payment Gateway, Offers, Notification, Loyalty Program.

Project background

●The primary purpose of the App is to locate the pets, keys, TV remotes, children, to help stop other general items being left behind or stolen without owner being aware

●With the aid of the iPhone application, the user is able to search for items, tag items, add item description, edit tags, set an alert or alarm when the item goes out of range, view the list of items in proximity, change App settings, upgrade the App, get help tips, and recommend updates to a friend.

Key Responsibilities

●Devising mobile strategy for tagging, locating and tracking devices desired to go mobile on the iOS platform

●Assess and communicate the feasibility of proposed functional attributes of mobile application and middleware system with the technical team

●Document the functional aspects of the mobile application and create use cases.

EDUCATION QUALIFICATIONS

Course

Subject

University

Country

Awarding year

Masters of Business Administration

Project Management & International Marketing

Cardiff School of Management, University of Wales

United Kingdom

Jan, 2009

Bachelors of Engineering (BE)

Electronics & Communication

Rajeev Gandhi Technical University

India

July, 2007

TOOLS AND PACKAGES

Proposal Writing

MS-Word, MS-PowerPoint, Intermediate MS-Excel, SnagIT

Research

Lexis, Nexis, Factiva, Hoovers, Alacra, S&P Capital IQ

Wireframing

Balasmiq

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