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Sales Customer Service

Location:
Sharjah, SH, United Arab Emirates
Posted:
January 22, 2017

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Resume:

Abdelsalam Salah Eltahan

- Dubai -UAE

T: 055*******

E: acye2j@r.postjobfree.com

PERSONAL SUMMARY

I have Experience firstly winning clients and secondly retaining clients. Have a track record of ensuring repeat and referral business by creating an outstanding experience for every client. During my career I had gained experience of selling techniques providing the excellent customer service, building relationships keeping and maintaining team work spirit in high level.

CAREER HISTORY

JOB TITLE Sales Representative - 15/3/2009 – 01/6/2011 Employers name shouaib company for ovens and product kitchens – Saudi Arabia JOB TITLE Sales Representative - 22/6/2011 – 24/11/2016 Employers name motah medical co for medical equipment – Saudi Arabia

Selling multiple products at various levels.

Proactively targeting new client opportunities.

Setting goals for commission based sales reps.

Making accurate monthly sales forecasts.

Organizing client seminars.

Building and maintaining a personal rapport with customers.

Writing up timely and accurate sales forecasts and activity reports.

Communicating results to Sales Managers both in writing and verbally.

Dealing with all customer queries, efficiently and effectively.

Finding out about a customer’s preferences and needs.

Keeping sales floor uncluttered.

Advising customers about delivery schedules and after-sales service.

Identifying prospective customers.

Quoting and negotiating prices and credit terms.

Loading and unloading stock into storage rooms.

Resolving any customer issues so that they leave happy.

Building strong relationships with customers.

Accurately completing all sales paperwork.

Presenting vouchers to customers.

Updating customer databases.

Demonstrating products to customers.

Working on telemarketing campaigns.

Gathering information about competitors.

Monitoring sales trends.

Recording orders and sending details to the sales office. KEY SKILLS AND COMPETENCIES

Professional

Conducting all business in an ethical manner.

Penetrating new markets than have not been tapped before.

Business to business sales experience.

Competent in navigating the Internet and finding important information.

Punctual and always on time to meetings.

Smartly dressed and professional in appearance and mannerisms.

Developing sales teams from scratch.

Keeping up to date with new product that come onto the market place.

Can work collaboratively and cross functionally.

Developing relationships with customers and staff.

Filling in all the administrative paperwork that comes with making a sale.

Strictly adhering to all company sales policies, procedures, and guidelines.

Participating in any new formal training needed to keep up to date market products.

Discussing sales figures with sales managers.

Mentoring and guiding news sales staff.

Presenting study reports to a targeted audience.

Offering the highest level of customer service to clients.

Maintaining an accurate sales contact database.

Personal

Resilient by nature and not easily downhearted by rejection.

Long list of formal and accredited sales qualifications.

Mentally strong and able to take setbacks.

AREAS OF EXPERTISE

Lead generation

Generate new sales

developing leads

Marketing plans

ACADEMIC QUALIFICATIONS

Technical diploma



Contact this candidate