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Customer Service High School

St. Louis, Missouri, United States
January 20, 2017

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Kelly Fredericks **** Urbandale Dr 314-***-****

Florissant, Mo. 63031

Objective: T o utilize and advance my education in the medical assisting role. Highly motivated employee with outgoing personality who needs minimal supervision. Sensitive, caring and professional attitude towards staff, patients and their families. Seeking to obtain a position that stresses growth through performance and education. Looking for a long term home away from home.

Summary of Qualifications: V ital Signs, Charting, Medical Terminology, Anatomy and Physiology, Phlebotomy, Laboratory, Vaccinations, EKG’s, Drug Calculations, Sterile Technique, Injections, HIPPA, Autoclave, Osha Infection Control Procedures, Scheduling, ICD9, Front Desk/ Customer Service, QuickBooks, CPR Certified: 10-05-2015 tc#MO00236

Education: M idWest Institute 4260 Shoreline Dr. Earth City, Mo. 63045


T rend Masters Academy / November 2006 - June 2007 Professional Training in Esthetics. State Licensed Esthetician License No. 200-***-**** High School Diploma Hazelwood Central High School Florissant, Mo. Work Experience: 2016-2016 E ar Nose & Throat Plastic Surgery Inc. M edical Assistant

● Room Patients

● Take Patient’s History into E Clinical EMR system

● Vital Signs

● Charting

● Assist Doctors with Office Procedures

● Obtain Diagnostic Results

● Use of Autoclave

● Monitor and Order Office Supplies

● Schedule Appointments

● Scribe for Doctors

● Order Medications for Patient’s

2007- 2015 Schmittel’s Nursery Maryland Heights, Mo

Office Manager / Administrator

● Daily Data Entry of Sales

● Accounts Receivable

● Process Daily Banking Deposits / Post Office

● Invoicing

● Process Lein Waivers for Businesses

● Preparation of estimates for customers

● Credit References

● Accountants Office Correspondence

● Total Employees Hours for Payroll

● Verify Warranties for Customers

● Monitor and Order Office Supplies

● Complete and coordinate scheduling of installations

● Complete and coordinate Dig Rite for installations

● Meeting and Greeting Customer

● Screen incoming calls for owner / manager

2003 - 2006 A eroSpace Credit Union St. Charles, Mo. C redit Union Teller

● Member Service / Assist Members with Banking Business

● Process Night Deposits

● Process ATM’s / Fill ATM’s

● Process Loan Payments

● Open and Close of Business

2003 - 2005 S cotsman’s Coins and Jewelry Creve Coeur, Mo. S hipping and Receiving / Jewelry Sales

● United Parcel Service On Line Processing

● Process United Parcel Service Monthly Insurance Billing

● Verify and Check Customer Information and Credit

● Process E-Bay Orders

● Invoice Customers

● Process Daily Bank Deposits / Post Office

● Monitor and Order Office Supplies

● Customer Service / Jewelry Sales

● Purchase Diamonds / Gold

● Yearly Inventory

Skills and Certificates: E Clinical EMR System, Q uickbooks, 10 Key calculator, Microsoft Word, Typing 45 wpm

Microsoft Office Certificate of Attendance


Ali Hente

Employer - Schmittel’s Nursery

Title: Owner

Phone: 314-***-****

Janice Woodside

Employer - Scotsman’s Coins and Jewelry

Title: Supervisor

Phone: 314-***-****

Pam Sherwood

Teacher - Midwest Institute

Phone: 314-***-****

Martha Nunn


Phone: 314-***-****

Eileen Clark



Kelly Fredericks 1479 Urbandale Dr.

Florissant, Mo. 63031



Dear Sir or Madam:

I am confident that I can make an immediate and significant improvement to your practice. Through previous work experience, schooling and life in general I have grown both professionally and personally.

I am a highly motivated individual eager to learn and have an outgoing personality which I feel is an asset in dealing with others. I am a team player and a good co-worker and I believe I would be a valuable employee to add to your staff. By nature I am a people person and I am able to complete an assignment with minimal supervision. I have great organizational skills.

I am looking for a practice to gain employment with in which I can grow and expand. A position I can consider my career. Please accept my resume for your consideration. I look forward to meeting with you. Please feel free to contact me at your earliest convenience. I can be reached at 314-***-****. Thank You so much. Kind Regards,

Kelly Fredericks

Midwest Institute September 2015 - April 2016

4260 Shoreline Dr.

Earth City, Mo. 63045


Schmittel’s Nursery October 2007 - November 2015

13801 Marine Ave. reason for leaving: Education

Maryland Heights, Mo. 63043


Aerospace Credit Union March 2005 - November 2006

1550 Country Club Plaza reason for leaving : Education St. Charles, Mo. 63303


Trend Master Academy November 2006 - June 2007

2101 Parkway Dr.

St. Peters, Mo. 63376


Scotman’s Coins and Jewelry September 2003 - January 2006 Mosely Square reason for leaving: Layoff

11005 Olive Blvd. lack of work

Creve Coeur, Mo. 63141


Hazelwood Central High School September 1982 - June 1986 15875 New Halls Ferry Rd.

Florissant, Mo. 63031

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