Customer Service Administrative Assistant

Monique Mitchell

**** *. ****** *** ***. H, Fresno, CA93703

Home Phone: 559-***-****

Email: ******@*****.***

JOB OBJECTIVES

Looking for a full time job as an Administrative Assistant that with strengths in data transcribing, customer service, filing, charting. Team oriented personality. Motivated to take initiative and contribute to the growth of the organization.

HIGHLIGHTS OF QUALIFICATIONS

Ability to work independently in a fast-paced environment and as a team player

Ability to use judgment, tact, and discretion when handling complex and confidential material

Interact well with all levels of management and staff

Strong desire to learn and excel

A self-start with excellent organizational and communication skills

APPLICABLE SKILLS

Operate office equipment Customer service Multi-line phones Data entry

Schedule appointment Type 45 wpm Create documents MS Word

10-Key by touch Sorting/routing mail Excel & Internet MS Excel

Alphanumeric filing Invoicing Billing Filing

EMPLOYMENT HISTORY

02/02 - 06/13 C.N.A / Care Provider IHSS Fresno, CA

Assisted with medical care and supervision, vitals, mediations, prepared meals/serve. Bathing and dress, schedule appointments, charting, shopping and refills

08/10 - 05/11 Medical Office Specialist California Neurological Center Fresno, CA

Creating and updating patient’s electronic health records, managing the day to day operations of a medical facility, verifying patient insurance, scheduling and coordinating appointments, and working in a professional environment.

02/98 - 06/07 Data Transcriber/Mail Clerk I. R. S. Fresno, CA

Review documents to ensure they are complete and legible. Entering information into spreadsheet. Combine data from multiple sources into a single report. Processed certified mail incoming/outing. Trained new hires by modeling work procedures examined returns ensuring compliance with I. R. S. guideline and time limits.

EDUCATION

Medical Office Specialist Kaplan College Clovis, CA

C. N. A Beverly Manor Training Center Fresno, CA

REFERENCES

Available upon request

Contact this candidate