REBECCA HEBERT

**** **** ******

LAS VEGAS, NV **123

702-***-****

acydy8@r.postjobfree.com

OBJECTIVE

To obtain a customer service position where I can utilize my customer service and hospitality experiences in a positive, professional work environment.

EXPERIENCE

KNOAH SOLUTIONS/CHOICE HOTELS

Reservation Agent – 5/2015 to 1 /2016

Reserved hotel rooms for customers; represented all affiliated hotels by use of positive communication skills with customers; acquired and maintained current knowledge of product, policies and procedures; provided services to clients by performing computerized reservations through the general reservation and call forwarding systems; and assisted in handling and/or directing calls for customer satisfaction.

BREWER MOTOR INN

Front Desk Clerk – 5/2012 to 9/2014

Greeted and assisted guests with checking in and out of motel; collected payments; answered and transferred incoming calls using a PBX switchboard; assisted with reservations daily; and performed all necessary data entry, filing, and mail handling.

MS/AIRPORT TAXI

Driver/Dispatcher – 5/2011 to 9/2014

Assisted customers by dispatching and driving customers to and from their destinations; performed all data entry and paperwork pertaining to driving and dispatching.

EDUCATION

BREWER HIGH SCHOOL

Brewer, Maine

Graduated in 1983

AWARDS AND ACKNOWLEDGEMENTS

Customer service has always been my best quality. Customers have been very clear on how well I’ve treated and taken care of them.

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