Quality Assurance Manager

Rick Ray

***** ***** ***** ****** ******, CA ****7

H:951-***-**** C:951-***-**** *********@*****.***

Qualifications

A dynamic professional equipped with over 25 years of success within quality capacities, including over ten years of quality management experience; background spans the aerospace, railroad, semiconductor, and medical device industries. Well versed in FDA regulations (QSR/cGMP) as well as AS9100, ISO 13485, ISO 9001, ISO 14001, schematic diagrams, Supplier development and qualification, process validation, transducers, and statistical process control. In addition, Six Sigma Green Belt trained by Rockwell Collins.

Professional Contributions

Reduced defects on PCBs from 33,000 PPM to 1,200 PPM in six months by implementing an aggressive 8D corrective action program; improved annual supplier audits from 72% to 100% through implementing an accelerated supplier base auditing plan.

Improved supplier base Cpk from substandard to sustained 1.33 levels. Reduced the number of failure on assemblies from 15% to 1.75% by retiring an obsolete testing procedure with an advanced in-circuit procedure.

Streamlined internal auditing processes by implementing auditing checklists; saved a company costs by developing and monitoring the budget.

Increased yields from 78% to 94%, and reduced costs by 53% by writing test protocols. Reduced outsourced tooling calibration budgeted costs by 35% within one year.

Fueled a subsidiary to increase sales from $15M to $30M within nine months by leading ISO 9001 registration; developed an Electro Static Discharge (ESD) program that helped reduce external failures in the field by 10% over a six-month period.

Reduced cycle time by 32% through developing new processes, writing procedures, and preparing work instructions.

Developed and spear-headed program to obtain ISO 13485 certification with Premio Inc. in a 9 month time frame.

Career Synopsis

Premio, Inc. (Computer Systems and Medical Device Contract Work) 2008 Present

Quality Assurance Manager

In this current position I have been placed in charge of the Quality Assurance function of Premio. This contract manufacturing facility has approximately 160 employees and generates revenue around $80M+ per year. We have multiple locations with plants in Illinois and Malaysia, and I work closely with them to maintain their respective quality systems. With this position I have the responsibility for maintaining our ISO certification, In-coming quality, Out-going quality, training issues and working closely with our customers on quality related problems. In addition, I work with customers on CCC certification, RoHS and REACH issues. Recently I helped the company obtain ISO 13485 and ISO 14001 certification.

Rockwell Collins (Aerospace) 2006 2008

Senior Quality Engineer

Acting as Supply Chain Quality Engineer for this 350-employee, $80M high-mix/medium volume manufacturer of aerospace products. Performed internal and supplier audits. In addition I work closely with suppliers to improve their quality and on-time delivery. Managed supplier based of approximately 400+ suppliers.

Career Synopsis Continued

Rick Ray

951-***-**** or 951-***-**** *********@*****.***

Acromil Corporation (Aerospace) 2004 2005

Senior Quality Engineer

Managed internal and external corrective action efforts. Collaborated with customers delivering product presentations. Performed internal and supplier audits. Reviewed several production plans, contracts, and documents to ensure compliance with customer criteria.

Celerity Group (Semiconductor) 2003 2004

Senior Quality Engineer

Directed supplier quality programs for this 150-employee, $50M high-mix/medium volume manufacturer of gas delivery systems. Developed and implemented a supplier training program, which emphasized SPC.

Nobel Biocare USA (Medical Device) 2002 2003

Quality Systems Compliance Specialist

Conducted audits and monitored corrective action for the corporate quality program. Wrote test protocols, performed process validation, and audited bioburden and sterility testing during the production for this $50M high mix/low volume manufacturer of dental implant services. Devised and conducted in-house corrective action orientation training for operations management and key operations personnel, which improved the supplier defect rate by 23% and material on-time delivery by 12%.

Pulmonetic Systems (Medical Device) 1999 2002

Quality Engineer

Headed the company corrective action program; monitored supplier audits, internal audits, test protocols, process validation, and calibration processes for this manufacturer of medical ventilators. Initiated the product verification and validation process for outsourcing a contract to Juarez, Mexico; developed and provided an inspection training program for Mexican production staff.

Harmon Industries (Railroad Industry) Prior 1999

Quality Control Manager

Troubleshot circuit modules for this subsidiary of a $1B manufacturer of freight and passenger locomotives. Provided quality support to six self-directed work teams tasked with TQM.

Served as lab supervisor, overseeing hiring, training, and lab operations; served as associate engineer, monitoring the design and fabrication of test fixtures for production modules and assemblies, BOM changes, and new parts purchase approval.

Academic Credentials & Technical Proficiencies

Concordia University

B.A. Business Management

Riverside Community College

Electronics Technical Degree

American Society for Quality

Certified Quality Auditor

Certified Manager of Quality/Organizational Excellence

Microsoft Excel/Access/Word; ISO-9001; ISO 13485; ISO 14001; AS9100; QSR/cGMP; GD&T; Sterility Testing; Minitab; Hardness Testing; Dimensional Tolerancing; SAP; Agile

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